Business Banking Advisor (High Street Branch)

Job summary

Manage and grow a portfolio of business banking members, advising on their business, personal banking, and wealth management needs while building long-term relationships. Develop new business and referrals, meet sales and growth targets, review credit accounts, and address delinquent accounts in accordance with risk procedures.

Job details

Job Description We are currently seeking a Business Banking Advisor to join our team. This Business Banking Advisor (BBA) is responsible for the management and growth of an assigned portfolio of business banking members and their associated retail banking and wealth management needs. The BBA provides advisory services and develops long-term relationships with current and potential business banking members and proactively seeks business banking or referral opportunities that contribute to the achievement of department and branch goals. Here’s what would be included as a part of your typical day Business Development: Develops and executes long term and weekly sales plans to consolidate and retain existing business and attract new business; proactively solicits new business by pursuing, establishing and maintaining community contacts and networks with external business organizations and individuals to generate new business and/or referrals. Portfolio Management: Manages and grows an existing portfolio of business banking members; and their associated personalbanking and wealth management needs; builds long term relationships with existing members; conducts annual reviews on accounts within the assigned portfolio and ensures all terms and conditions of credit are being met. Engages with members, through interviews and other meetings, to identify their current and future financial needs and concerns. Sales and Service Strategy: Provides ongoing advisory services to business banking members; initiates referrals to productspecialist as required; achieves or exceeds sales and growth targets. Utilizes the Day in the Life as a guideline to prioritize and manage schedules - to align efforts in reaching goals while offering a remarkable, consistent member experience across Tru Cooperative Bank (“TCB”). Wealth Management: As a licensed MFDA Advisor, provides wealth and investment solutions. Risk Management: Initiates collection activity in the event of delinquency less than 90 days and recommends appropriate course of action to address significantly delinquent accounts and to maximize recovery of funds. Required Skills, Experience & Qualifications Bachelor's Degree in Business or equivalent combination of education and experience required Must complete the internal TCB certification program specific to this role within the required timeframe Mutual Funds License required 4 years retail/business/commercial lending or commercial credit experience or equivalent required Sales experience preferred Strong relationship builder and communicator with a demonstrated ability to work well in a team environment Results oriented attitude with demonstrated business development techniques Strong organizational and time management skills with the flexibility to adapt to a constantly changing environment Proficiency in Microsoft Office Applications, specifically MS Excel and Word. Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

What you’ll do

Manage and grow a portfolio of business banking members, advising on their business, personal banking, and wealth management needs while building long-term relationships. Develop new business and referrals, meet sales and growth targets, review credit accounts, and address delinquent accounts in accordance with risk procedures.

Requirements

A bachelor's degree in business or an equivalent combination of education and experience is required, along with a mutual funds license and at least four years of retail, business, or commercial lending or commercial credit experience. Candidates must complete the internal role-specific certification program and demonstrate sales ability, strong communication and organizational skills, Microsoft Office proficiency, and adherence to policies and procedures.

Listed skills

• Time management · Preferred
• Collections · Preferred
• Risk Management · Preferred
• Communication · Preferred
• Relationship Building · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Development
• Portfolio Management
• Relationship Building
• Communication
• Sales Planning
• Business Banking
• Retail Banking
• Commercial Lending
• Commercial Credit
• Wealth Management
• Financial Advisory
• Risk Management
• Credit Reviews
• Collections
• Time Management
• Microsoft Excel And Word

Job areas

• Finance & Accounting
• Sales
• Customer Service & Support

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