Commercial Service Technician

Job summary

Inspect commercial roofs, diagnose leaks, and perform repairs, maintenance, and installations across flat, metal, and other building envelope systems. Mentor apprentices, follow safety requirements, document work using mobile technology, and communicate job updates to project managers, dispatch, and clients.

Job details

Position: Commercial Service Technician Pay: CA$35.00-CA$44.00 per hour Department: Epic Roofing & Exteriors Commercial Location: Calgary, AB (and surrounding areas) Position Type: Full-Time, Permanent About Us Epic Commercial is a growth-oriented leader in building envelope solutions, specializing in restoration, cladding, custom metal, and waterproofing. We invest in our people through advanced technical training and fostering a high-performing team where career advancement is a core priority. Core Values Exceptional Service Passion for People Innovative Mindset Continuous Improvement About the Role Epic Roofing & Exteriors Commercial is seeking a highly skilled Commercial Service Technician to join our dedicated building envelope team. Unlike standard installation roles, the Service Technician is our front-line expert. You will be responsible for diagnosing complex leaks, performing high-quality repairs, and maintaining diverse commercial roofing systems. The ideal candidate is a Red Seal certified professional who takes pride in craftsmanship, excels at problem-solving, and can represent our company with professionalism when interacting with clients and property managers. Key Responsibilities Field Operations & Technical Execution Perform expert-level repairs, maintenance, and installations on various commercial roofing systems (Flat/Low-slope, Metal, and Building Envelope components). Conduct thorough roof inspections to identify deficiencies, determine the root cause of leaks, and recommend long-term solutions. Ensure all repairs meet or exceed industry standards, local building codes, and manufacturer specifications. Safely operate hand tools, power tools, and specialized equipment (e.g., heat welders, torching equipment). Leadership & Safety Lead and mentor apprentices, fostering a culture of safety, quality, and continuous learning. Strictly adhere to Alberta OH&S regulations and Epic Commercial safety protocols, including fall protection and hot work permits. Maintain a clean, organized, and professional job site at all times. Documentation & Communication Utilize company technology (mobile apps/tablets) to document work progress, take "before and after" photos, and complete daily service reports. Communicate effectively with Project Managers, Dispatch, and Clients to provide updates on job status and timelines. Requirements Certification: Journeyman Roofer Red Seal certification is required. Experience: Minimum 6 years of experience in roofing and construction, with a specific focus on commercial flat roofing systems. Technical Skill: Deep knowledge of SBS, EPDM, TPO, PVC, and metal roofing installation and repair techniques. Physical Demands: Ability to work at heights, climb ladders, and lift up to 23 kg (50 lbs) in various weather conditions. Professionalism: Strong problem-solving skills and the ability to work independently without direct supervision. Tech-Savvy: Proficiency using mobile devices for time tracking and job documentation. Licence: Valid Class 5 Driver’s Licence with a clean abstract and reliable transportation to the shop. Job Type: Full-time Benefits: Casual dress Company events Dental care Extended health care Life insurance On-site parking Profit sharing Vision care Application question(s): Do you have a clean Drivers Abstract? Do you hold a Red Seal Certification? Experience: Commercial Flat Roofing: 6 years (required) Licence/Certification: Class 5 Licence (required) Work Location: In person

What you’ll do

Inspect commercial roofs, diagnose leaks, and perform repairs, maintenance, and installations across flat, metal, and other building envelope systems. Mentor apprentices, follow safety requirements, document work using mobile technology, and communicate job updates to project managers, dispatch, and clients.

Requirements

Requires a Journeyman Roofer Red Seal certification, at least six years of roofing and construction experience focused on commercial flat roofing, and knowledge of SBS, EPDM, TPO, PVC, and metal roofing. Candidates must be able to work at heights and lift up to 23 kg, work independently, use mobile devices for documentation, and hold a valid Class 5 driver's licence with a clean abstract.

Benefits

• Casual Dress
• Company Events
• Dental Care
• Extended Health Care
• Life Insurance
• On-Site Parking
• Profit Sharing
• Vision Care

Listed skills

• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Commercial Flat Roofing
• Roof Inspections
• Leak Diagnosis
• Roof Repairs
• SBS Roofing
• EPDM Roofing
• TPO Roofing
• PVC Roofing
• Metal Roofing
• Building Envelope Systems
• Apprentice Mentoring
• Fall Protection
• Hot Work Safety
• Job Documentation
• Client Communication
• Problem-Solving

Job areas

• Trades
• Construction
• Security & Safety

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