Senior Tester

Job summary

The Senior Tester will execute and develop detailed test cases while overseeing test teams to ensure product quality and alignment with schedules. They will also investigate issues, provide quality status reports to developers, and support live service operations through on-call rotations.

Job details

WHAT MAKES US EPIC? At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development. QUALITY ASSURANCE What We Do The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers. What You'll Do Epic Games is looking for a full-time Tester to join our Release QA team. The person in this role will be responsible for running tests and supporting release and live operations for Epic Products. You will work closely with the Release Management and Product teams and will actively contribute to the smooth execution of tasks, assisting with technical challenges and supporting on-going live service operations. The Senior Tester will play a supporting role in overseeing test teams helping ensure that testing is aligned to goals and schedules. If you are interested in a fast-paced environment, capable of navigating a constantly changing product space, and desire to work on a world-class QA team, then we would love to talk to you. In this role, you will Execute and develop detailed test cases to ensure the quality of multiple products while balancing speed and coverage Create/Maintain/Own comprehensive test cases based on predefined test scenarios Investigate and analyze issues to identify root causes, and communicate or escalate issues when necessary, keeping the broader context in mind Provide the development team with reports on blocking issues, test results, and overall quality status while facilitating discussions around potential risk areas Write clear and concise bug reports with detailed reproduction steps Leverage knowledge of product features to identify issues and inefficiencies Independently set your daily priorities while also assisting with the team's priorities Support ongoing operations in the live environment through rotating on-call shifts in addition to normal working hours What we're looking for A minimum of 3 years of experience in QA/Testing at games or software Technical software or troubleshooting skills (degree in Computer Science or equivalent, self-taught, or relevant experience) Experience with gaming consoles and/or mobile devices Experience with software development and building games or software Familiarity with the software development life cycle and the role of testing within it Proficient in logging defects in bug-tracking systems like Jira Experience testing software within a structured QA team Ability to analyze defect trends, identify coverage gaps, and provide feedback to prevent future issues Experience with game engines such as Unreal, Unity, etc Experience in creating and executing creative test scenarios independently, utilizing product knowledge and available feature documentation This role is open to multiple locations in North America (excluding CA, NY, & WA). EPIC JOB + EPIC BENEFITS = EPIC LIFE We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. ABOUT US Epic Games​ ​is a leading interactive entertainment company. For over 30 years we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent. Like what you hear? Come be a part of something Epic! Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here. Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

What you’ll do

The Senior Tester will execute and develop detailed test cases while overseeing test teams to ensure product quality and alignment with schedules. They will also investigate issues, provide quality status reports to developers, and support live service operations through on-call rotations.

Requirements

Candidates must have at least 3 years of experience in QA or testing within the gaming or software industry. Proficiency in bug-tracking systems, troubleshooting, and familiarity with the software development life cycle are required.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Critical illness insurance
• Telemedicine
• Life and AD&D insurance
• Long term disability insurance
• Weekly indemnity
• Retirement savings plan
• Employer match
• Employee assistance program
• Mental well-being program
• Therapy and coaching

Listed skills

• Quality assurance · Preferred
• Jira · Preferred
• Risk Management · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Quality assurance
• Test case development
• Bug tracking
• Troubleshooting
• Jira
• Game engines
• Unreal engine
• Unity
• Software development life cycle
• Risk management
• Live operations
• Technical analysis
• Test automation
• Mobile device testing
• Console testing
• Product Knowledge
• Discussion Facilitation
• Service Operations
• Unity Engine
• Software Development
• Architectural Design
• JIRA
• Bug Tracking And Management
• Computer Science
• Software Development Life Cycle
• Employee Assistance Programs
• Video Game Development
• Game Engine
• Risk Management
• Operations
• Quality Assurance
• Release Management
• Coaching
• Safety Assurance
• Scenario Testing
• Telehealth
• Troubleshooting (Problem Solving)
• Unreal Engine
• Balancing (Ledger/Billing)

Job areas

• Software
• Technology
• Creative & Media
• Engineering
• Tester
• Software QA Lead
• Software and Applications Developers and Analysts Not Elsewhere Classified
• Software Quality Assurance Analysts and Testers

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