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Epic Health Solutions

Verified Job Source

Your partner for all the Americas.

Dallas, Texas

Insurance
11–50 people

About

Epic Health Solutions is a one-stop shop that provides network solutions, healthcare management and medical assistance for international clients in the Americas. Epic brings a strong legacy of experience and in-depth knowledge gained from 35+ years in a challenging and ever-evolving marketplace. Part of an award-winning enterprise group, the affiliated healthcare companies have more than 500 employees worldwide.

Open positions

Emergency Assistance Coordinator

Hybrid · Markham

Respond to medical and non-medical assistance requests, coordinate services with travelers, healthcare providers, and internal teams, and maintain accurate case records. Monitor cases, interpret policy provisions, ensure timely follow-up and escalation, and comply with company procedures, privacy requirements, and service standards.