SAP Billing Consultant

Job summary

Support daily SAP billing operations by investigating, prioritizing, and resolving billing exceptions and complex issues. Identify root causes, recommend process improvements, collaborate with business and AMS teams, and develop operational guidance to help the team manage recurring issues independently.

Job details

Role Name: SAP Billing Consultant Work Site: Toronto, Ontario (Hybrid) SAP Billing consultant 1- Support day-to-day billing operations, including investigation and resolution of billing-related exceptions. 2- Guide the team in managing, prioritizing, and resolving billing exceptions based on business impact and operational urgency. 3- Apply SAP Billing functional and technical expertise to identify root causes, recommend improvements, reduce recurring exceptions, and ensure smooth execution of billing processes. 4- Collaborate with business and AMS teams to troubleshoot complex billing issues and drive timely resolution of defects and process gaps. 5- Develop and maintain operational knowledge, including exception-handling procedures, troubleshooting guidelines, and knowledge transfer to strengthen the team's ability to independently manage recurring billing issues.

What you’ll do

Support daily SAP billing operations by investigating, prioritizing, and resolving billing exceptions and complex issues. Identify root causes, recommend process improvements, collaborate with business and AMS teams, and develop operational guidance to help the team manage recurring issues independently.

Requirements

The role calls for SAP Billing functional and technical expertise and the ability to troubleshoot billing issues, identify root causes, and improve processes. It also requires collaboration with business and AMS teams, exception prioritization, and the ability to develop procedures and transfer knowledge.

Listed skills

• Troubleshooting · Preferred
• Root Cause Analysis · Preferred
• Process Improvement · Preferred
• Exception Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• SAP Billing
• Billing Operations
• Exception Management
• Root Cause Analysis
• Troubleshooting
• Process Improvement
• Defect Resolution
• Business Impact Prioritization
• Operational Urgency
• Knowledge Transfer
• Procedure Development
• Business Collaboration
• Application Management Services Collaboration

Job areas

• Technology
• Finance & Accounting
• Consulting
• Customer Service & Support

More jobs from Epsilon Solutions Ltd.