The Authority in Managed Detection and Response.
Waterloo, Ontario
eSentire is a leader in Controlled Autonomy SecOps, protecting 2,000+ organizations across 35+ industries around the world. Founded in 2001, the company’s Controlled Autonomy SecOps operating model pairs agentic AI operatives with engineered human-judgment controls, delivering expert-depth security outcomes at machine speed without ceding accountability to opaque automation. Powered by the unified agentic AI Atlas Platform, eSentire’s Atlas AI + 24/7 expert human SOC coverage delivers offensive capabilities that preempt exposures before attackers do, detect, and respond to stop threats in real time.
On-site
Administer, customize, integrate, and support core business systems, particularly Salesforce and NetSuite, including system releases, user training, and ongoing technical support. Partner with business teams to improve processes, analyze data, develop reports and documentation, and establish practices for data integrity and change management.
On-site
The Security Specialist provides expert-level support for complex security escalations and leads high-stakes customer engagements within the 24x7 Security Operations Centre. They are also responsible for designing automated case playbooks, performing quality audits, and coaching analysts to improve overall service delivery.
Hybrid · Waterloo
The analyst will provide tier-1 front-line support for MDR offerings, handling customer inquiries and resolving technical issues through triage and escalation. They are responsible for documenting troubleshooting steps in the case management system and liaising with internal teams and vendors to ensure operational health.
On-site
The Microsoft Consultant serves as a subject-matter expert, conducting security health assessments and providing actionable remediation roadmaps for customers. They also manage concurrent engagements, perform configuration changes, and provide rapid expertise during security escalations.
Hybrid · Waterloo
The Support Center Analyst provides 24/7 monitoring and operational support for managed detection and response infrastructure. They are responsible for triaging, investigating, and resolving service and network issues while mentoring junior staff.
On-site
The Senior Sales Enablement Manager will develop and execute a comprehensive learning strategy to drive the success of the global sales team. This role involves managing enablement initiatives, facilitating onboarding, and collaborating with cross-functional teams to optimize sales performance and tool adoption.
On-site
The Field Marketing Manager will plan and execute regional marketing programs, events, and channel initiatives to drive awareness and pipeline growth. They will collaborate with sales and channel leadership to ensure effective lead follow-up and track the ROI of marketing activities.
Remote · Canada, United States
Lead complex cyber investigations and digital forensics engagements to identify and contain threats. Coordinate with SOC and Customer Success teams to quantify losses and provide high-quality service delivery.
