Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics. Our solutions enable organizations to better manage their resources, plan their future and collaborate within and beyond their organization. Our products and services help advance successful digital transformation. We encourage discussion about our posts. Please note we reserve the right to remove comments that we deem abusive, obscene or off topic. IMPORTANT NOTE: Esri Canada conducts recruitment through a formal interview process with authorized company representatives. We do not request payment, banking details, or personal financial information during recruitment stages. Employment offers are extended only following a structured interview process. Candidates are encouraged to apply exclusively through Esri Canada’s official career channels to ensure the authenticity of recruitment communication.
Remote · Canada
The Project Manager is responsible for planning and delivering client-facing Professional Services projects of small to medium complexity. Key duties include managing scope, schedules, budgets, and risks while coordinating technical resources in a matrix environment.
Remote · Canada
The Customer Care Associate provides remote post-sales support and customer service to clients, partners, and employees. Key duties include managing transactions, responding to inquiries via multiple channels, and resolving routine issues to ensure a seamless customer experience.
Remote · Canada
Plan and deliver professional services projects from initiation to close-out while managing scope, budgets, and resources. Coordinate activities across technical teams and maintain project documentation and status reporting for stakeholders.
Remote · Canada
Provide Tier 2 technical support for Assessment Analyst GAMA and related solutions by troubleshooting complex issues and managing cases via Salesforce. Collaborate with internal engineering and product teams to resolve defects and improve support documentation and processes.
Remote · Canada
Lead business analysis for complex NG9-1-1 implementation and operational support, including requirements elicitation and process analysis. Collaborate with stakeholders and technical teams to translate business needs into structured deliverables and scalable solution approaches.
Remote · Toronto, Ontario, Canada
Define and maintain the product vision and roadmap for Community Maps and NG9-1-1 geospatial infrastructure while coordinating cross-functional teams. Drive improvements in data quality and standards while developing strategies to strengthen contributor ecosystems and expand product value.
Remote · Toronto, Ontario, Canada
Serve as a primary support contact for SAP and SAC system operations, including configuration, reporting, and issue investigation. Collaborate with business stakeholders to analyze workflows, identify gaps, and recommend scalable solutions.
Remote · Toronto, Ontario, Canada
The Project Manager for PS Ops will serve as a subject matter resource for Professional Services operational processes and systems, providing guidance and recommendations to stakeholders. They will lead day-to-day operational activities, develop reports and dashboards, and monitor workflows to identify improvement opportunities.
Remote · ["Vancouver, British Columbia, Canada"]
Job description: A Day in the Life of an Account Manager at Esri Canada: Develop and execute account plans for an assigned portfolio of customer accounts to achieve individual sales quota and revenue objectives. Independently manage customer relationships, building a solid understanding of customer business priorities, decision‑making structures, and needs. Proactively generate new sales opportunities through outbound prospecting, social selling, networking, and targeted account outreach to build and advance a qualified sales pipeline. Exercise judgment and discretion in responding to comple…
Remote · Canada
The Business Analyst supports the delivery of the AA GAMA solution by engaging in business analysis activities such as requirements gathering and business process documentation. They collaborate with project teams to ensure high-quality solution implementation.
Remote · Canada
The QA Analyst executes manual and automated test cases to validate software functionality and performance. They also collaborate with cross-functional teams to support testing throughout the software implementation lifecycle.
Remote · Toronto, Ontario, Canada
The Information Security Analyst supports and advances the organization’s information security, risk, and compliance programs. This includes leading compliance activities, conducting risk assessments, and providing technical expertise for security initiatives.
