Front Desk Attendant, Full Time

Job summary

The Front Desk Attendant serves as the primary point of contact for camp residents, managing inquiries and coordinating with departments like housekeeping and maintenance. They are also responsible for maintaining accurate resident data, handling administrative reporting, and assisting with commissary and facility operations.

Job details

The responsibility of the Front Desk Attendant is to be the first point of contact for all initial inquiries by the clients and associates needing to be directed to services within the unit. Essential Duties and Responsibilities: * Provide hospitality reception services to the camp residents. * Coordinate with other camp departments, such as housekeeping and maintenance, to ensure all rooms are clean and well maintained. * Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders. * Work at the onsite commissary. * Assist with housekeeping, laundry and stocking of supplies as needed. * Complete daily and period reporting for management and clients. * Perform other administrative duties and functions as required * Minor heavy lifting may be involved (up to 40 lb.) Qualifications: * Exceptional customer service attitude and experience * Proven time-management and organization skills * Excellent communication and interpersonal skills * Proficiency in MS Office (Excel, Word, PowerPoint) * Physical ability to carry out the duties of the position * 3 years' customer service and reception experience in a fast-paced demanding environment is an asset Position Requirements: * Pass a Drug & Alcohol Test * Driver's License preferred * Shift: 12hr/Day * Rotation: 14 Days on/14 Days off * Local applicants preferred Perks: * Travel and accommodations provided * Overtime after 8hr/day * Benefits after 3 months ESS Canada is committed to building meaningful partnerships with Indigenous communities and supporting inclusive employment opportunities. Consistent with our Indigenous community partnership commitments and voluntary employment equity initiatives, qualified Indigenous applicants (First Nations, Métis, and Inuit) may be given preference in the hiring process. Such applicants are invited to voluntarily self-identify and may be required to confirm a claim of Indigenous identity during the hiring process. The hourly wage for this position is $21.00. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

What you’ll do

The Front Desk Attendant serves as the primary point of contact for camp residents, managing inquiries and coordinating with departments like housekeeping and maintenance. They are also responsible for maintaining accurate resident data, handling administrative reporting, and assisting with commissary and facility operations.

Requirements

Candidates should possess exceptional customer service skills, proficiency in MS Office, and the ability to perform minor heavy lifting up to 40 lbs. A minimum of 3 years of experience in a fast-paced reception environment is considered an asset, and applicants must pass a drug and alcohol test.

Benefits

• Travel provided
• Accommodations provided
• Overtime pay
• Benefits

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• MS-Office · Preferred
• Communication · Preferred
• Reporting · Preferred
• Microsoft Word · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Reception
• Time-management
• Organization
• Communication
• Interpersonal skills
• MS Office
• Excel
• Word
• PowerPoint
• Reporting
• Administrative duties
• Employment Equity
• Organizational Skills
• Lifting Ability
• Administrative Functions
• Valid Driver's License
• Microsoft Excel
• Management
• Housekeeping
• Customer Service
• Interpersonal Communications
• Microsoft Office
• Microsoft PowerPoint
• Time Management

Job areas

• Hospitality
• Customer Service & Support
• Administrative
• Trades
• Front Desk Attendant
• Hospitality Operations Supervisor
• Manufacturing Managers
• General and Operations Managers

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