Retail Store Supervisor

Job summary

Supervise and coordinate staff, assign sales duties, set work schedules, and conduct performance reviews. Manage inventory and merchandise returns, and resolve customer concerns and operational issues such as supply shortages.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Authorize return of merchandise Establish work schedules Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Conduct performance reviews Supervise office and volunteer staff Supervision 1 to 2 people Additional information Transportation/travel information Public transportation is available Work conditions and physical capabilities Fast-paced environment Attention to detail Personal suitability Organized Team player

What you’ll do

Supervise and coordinate staff, assign sales duties, set work schedules, and conduct performance reviews. Manage inventory and merchandise returns, and resolve customer concerns and operational issues such as supply shortages.

Requirements

Requires a secondary school graduation certificate and 2 to less than 3 years of experience. The role is on-site and involves supervising 1 to 2 people in a fast-paced environment requiring organization, attention to detail, and teamwork.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Work Assignment
• Merchandise Returns
• Work Scheduling
• Customer Service
• Complaint Resolution
• Inventory Management
• Team Coordination
• Performance Reviews
• Organization
• Attention To Detail
• Teamwork

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

More jobs from Esso