Retail store supervisor

Job summary

Supervise and coordinate store staff, assign duties, hire and train employees, and manage schedules and performance reviews. Oversee sales, merchandise orders and returns, inventory, cash, and reporting while resolving customer issues and supply shortages.

Job details

Education: Expérience: Education Secondary (high) school graduation certificate Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Hire and train or arrange for training of staff Authorize payments by cheque Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Manage cash Conduct performance reviews Supervise office and volunteer staff Experience 1 to less than 7 months Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 hours per week

What you’ll do

Supervise and coordinate store staff, assign duties, hire and train employees, and manage schedules and performance reviews. Oversee sales, merchandise orders and returns, inventory, cash, and reporting while resolving customer issues and supply shortages.

Requirements

Requires a secondary school graduation certificate and 1 to less than 7 months of experience. The role is permanent, requires English, and involves working 35 hours per week.

Listed skills

• Sales · Preferred
• Sales Reporting · Preferred
• Customer service · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Task Assignment
• Hiring
• Staff Training
• Merchandise Ordering
• Sales
• Sales Reporting
• Customer Service
• Complaint Resolution
• Inventory Management
• Work Scheduling
• Cash Management
• Performance Reviews
• Merchandising

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

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