Sales supervisor - retail

Job summary

Assign duties, hire and train staff, schedule shifts, sell merchandise, and supervise a team of cashiers and retail sales workers. Manage inventory and merchandise returns, prepare sales and personnel reports, and resolve customer issues and supply shortages.

Job details

Education: Expérience: Education Secondary (high) school graduation certificate Work setting Retail business Tasks Assign sales workers to duties Hire and train or arrange for training of staff Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Supervision 3-4 people Cashiers Retail salespersons and sales clerks Work conditions and physical capabilities Fast-paced environment Attention to detail Combination of sitting, standing, walking Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Organized Reliability Team player Experience 7 months to less than 1 year Employment terms options Evening Shift Morning Night Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week

What you’ll do

Assign duties, hire and train staff, schedule shifts, sell merchandise, and supervise a team of cashiers and retail sales workers. Manage inventory and merchandise returns, prepare sales and personnel reports, and resolve customer issues and supply shortages.

Requirements

A secondary school graduation certificate is specified, along with 7 months to less than 1 year of experience. The role calls for accuracy, customer focus, efficient interpersonal skills, strong oral communication, organization, reliability, and teamwork in a fast-paced retail environment.

Listed skills

• Sales Reporting · Preferred
• Customer service · Preferred
• Inventory management · Preferred
• Organization · Preferred
• Reliability · Preferred
• Attention to detail · Preferred
• interpersonal skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Supervision
• Staff Scheduling
• Hiring
• Staff Training
• Merchandising
• Sales Reporting
• Customer Service
• Complaint Resolution
• Inventory Management
• Team Coordination
• Oral Communication
• Organization
• Reliability
• Attention to Detail
• Interpersonal Skills

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support

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