Sales supervisor - retail

Job summary

Supervise and coordinate retail staff, assign duties, hire and train employees, and establish work schedules. Sell and order merchandise, manage cash and payroll administration, prepare sales and personnel reports, and resolve customer and supply issues.

Job details

Education: Secondary (high) school graduation certificate Experience: 1 to less than 7 months Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Hire and train or arrange for training of staff Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Supervise and co-ordinate activities of workers Manage cash Oversee payroll administration Conduct performance reviews Work Term: Permanent Work Language: English Hours: 35 hours per week

What you’ll do

Supervise and coordinate retail staff, assign duties, hire and train employees, and establish work schedules. Sell and order merchandise, manage cash and payroll administration, prepare sales and personnel reports, and resolve customer and supply issues.

Requirements

A secondary school graduation certificate is required, along with 1 to less than 7 months of experience. The role requires the ability to supervise staff and handle retail sales, scheduling, reporting, cash, payroll, and customer concerns.

Listed skills

• Customer service · Preferred
• Sales Reporting · Preferred
• Sales · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Work Scheduling
• Hiring
• Staff Training
• Merchandise Ordering
• Sales
• Sales Reporting
• Customer Service
• Complaint Resolution
• Inventory Management
• Cash Management
• Payroll Administration
• Performance Reviews
• Retail Merchandising

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support

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