Europ Assistance is now Redion
Toronto, Ontario
Redion is the world's #1 in employee benefits and #2 in assistance and travel insurance. The name, revealed in 2026, reflects the full maturity of the global Care platform that has been operating under Generali Care, bringing together Europ Assistance and Generali Employee Benefits (GEB). Operating in more than 190 countries, with over 12,000 employees and €5.8 billion in annual business volume, Redion delivers services spanning travel insurance, emergency and medical assistance, employee protection (life, disability, accident, medical), health and mobility solutions, as well as global B2B2C and embedded insurance programs.
Hybrid · Toronto
Build pricing, profitability, and financial models and prepare proposal materials for tenders, renewals, and new business opportunities. Monitor portfolio performance, develop forecasts, support underwriting governance, and recommend actions to improve partner and portfolio profitability.
Hybrid · Toronto
Serve clients with existing travel insurance policies, provide pre-trip and on-trip advice, and support new business generation and sales efforts. Respond clearly to client inquiries, protect confidential information, take ownership of the client experience, and assist in other claims areas when needed.
Hybrid · Toronto
Develop forecasts, staffing plans, and schedules, and monitor real-time performance to support service levels, productivity, and customer experience. Administer quality reviews and reporting, identify improvement opportunities, and partner with leaders on training, coaching, calibration, and operational initiatives.
Hybrid · Toronto
Monitor travel insurance portfolio performance, identify emerging risks and profitability trends, and support underwriting governance, forecasting, pricing, and partner profitability decisions. Develop analytical reporting and automation, communicate insights to business stakeholders, and maintain auditable documentation for analyses and recommendations.
