Customer Order Coordinator

Job summary

Create internal sales orders from customer purchase orders and internal requests, and organize delivery details including customization notes, ship dates, transport methods, and payment terms. Coordinate with Production and communicate order status, revisions, delays, and transit changes to customers, sales representatives, project managers, and internal teams.

Job details

Department: Administration Location: Burlington, ON, Canada We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and internal requests for Production and R&D. This role involves close collaboration with the Production team to monitor ship dates and address any delays. The successful candidate will communicate order status clearly and promptly to internal departments, sales representatives, project managers, and customers, ensuring transparency and efficient coordination throughout the order fulfillment process. Responsibilities Create internal sales order within custom billing system Organize delivery details such as, system customization notes, ship date, mode of transport, and payment terms Provide customers and sales team with delivery updates such as, order revision requirements and transit rescheduling Qualifications College Education in related field (Business, Administration) or related experience Superior organizational and time management skills Excellent verbal and written communication skills, and problem-solving ability Knowledge of Microsoft Excel, Word, and Outlook What We Offer Employer funded benefits program Competitive total compensation package Work-life balance Employee Assistance plan Employee Discount Platform Career progression Casual work environment Social events and sports teams Date Posted: June 5, 2026 Location: Burlington, Ontario (in-office position) Hours: Monday - Friday, 40 hours. Vacancy: This is an existing position. Salary Range: $40K CAD - $45K CAD About Evertz Microsystems (TSX: ET) Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard. Canadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies — a testament to our commitment to excellence and global impact. Join a team where your work shapes the future of broadcast and new media industries. Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities — please notify HR when scheduling your interview. Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement. Thank you for considering a career with Evertz! Apply Now Back to Careers

What you’ll do

Create internal sales orders from customer purchase orders and internal requests, and organize delivery details including customization notes, ship dates, transport methods, and payment terms. Coordinate with Production and communicate order status, revisions, delays, and transit changes to customers, sales representatives, project managers, and internal teams.

Requirements

A college education in Business or Administration, or related experience, is requested. Candidates should have strong organizational and time-management skills, excellent verbal and written communication, problem-solving ability, and knowledge of Microsoft Excel, Word, and Outlook.

Benefits

• Employer-Funded Benefits Program • Competitive Total Compensation Package • Work-Life Balance • Employee Assistance Plan • Employee Discount Platform • Career Progression • Casual Work Environment • Social Events • Sports Teams

Listed skills

• Time management · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Microsoft Excel · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Order Processing
• Order Management
• Data Entry
• Organizational Skills
• Time Management
• Verbal Communication
• Written Communication
• Problem-Solving
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Delivery Coordination
• Customer Communication
• Sales Order Creation

Job areas

• Administrative
• Logistics
• Customer Service & Support
• Manufacturing