Scale Operator

Job summary

The Scale Operator is responsible for efficiently operating truck scales to weigh materials, processing customer payments, and directing traffic within the yard. Additionally, the role involves maintaining accurate office records, managing documentation, and providing excellent customer service via phone and in-person interactions.

Job details

At Interpro Recycling, our strength starts with our people! As a team we collaborate to solve problems, contribute ideas and challenge each other to ensure growth and ultimately success for the business and our employees. Interpro Recycling is committed to maintaining and promoting a safe, healthy and injury-free environment. It is required for all jobs. Job Description and Responsibilities Deliver exceptional customer service by engaging with clients in a friendly and approachable manner. Operate the truck scale efficiently, ensuring accurate measurements and transactions. Process payments for customers promptly while prioritizing safety protocols to create a secure and positive environment. Operate a truck scale to weigh materials brought in Direct customers/drivers to appropriate locations for unloading or loading Prepare accurate loading documents for outbound trailer loads Work with the yard inspector and operators to minimize yard congestion and ensure a smooth traffic flow Use hand-held mobile radio devices to effectively coordinate tasks and resources between the yard and scale Maintain an organized scale house and ensure all paperwork is up to date and is filed properly Field phone calls, provide pricing and assistance to customers, and direct phone calls to the applicable party Organize office records, file all necessary paperwork, ensure that filing systems and tracking spreadsheets are maintained and updated, and sort mail Maintain office equipment, keep required materials stocked Arrange for couriers and trucks for various miscellaneous pickups & deliveries Pay out suppliers according to their payment terms, envelope cheques Performs other duties as they might be assigned Requirements Must have a high school diploma or GED 1-2 years of experience working in a fast-paced office setting Must have reliable transportation, as we are not located near a bus route Basic math skills and proficiency with Microsoft Office, including Windows, Outlook, and Excel Strong communication and organizational skills; ability to interact productively with supervisors, peers, and customers Excellent customer service, committed to making sure that all purchases are handled professionally and expeditiously Our total compensation package includes amazing benefits! Competitive wages and bonus opportunities Family medical, dental, and prescription coverage at minimal employee cost Short and long-term disability programs Competitive retirement plans Employer-provided and Voluntary Life Insurance options Paid vacation and recognized statutory holidays Apprenticeship and career advancement within the company Tuition reimbursement While we thank all those who apply, only those being actively considered for employment will be contacted. Equal Opportunity Employer Orion Steel Group, L.L.C. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Orion Steel Group, L.L.C. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call: (312) 533-3577. We will make a determination on your request for reasonable accommodation on a case-by-case basis. Join a team that manufactures excellence, drives success and builds careers! Orion Steel Group, L.L.C is a leading producer of engineered steel products for rail, energy and industrial end markets with a legacy of operational success in the United States and Canada. We recycle nearly 1 million tons of scrap metal a year making steel to produce the materials vital to energy exploration, recovery and transmission, central to the movement of goods and people, and critical to building North America’s industrial infrastructure. From railroads to green energy, our engineered steel products strengthen our economy. Our team members come from diverse backgrounds, but all share a common set of core values. They work together to solve problems, contribute ideas and develop leading-edge products and processes that ensure success for our customers and our business. Strength in steel, strength in people.

What you’ll do

The Scale Operator is responsible for efficiently operating truck scales to weigh materials, processing customer payments, and directing traffic within the yard. Additionally, the role involves maintaining accurate office records, managing documentation, and providing excellent customer service via phone and in-person interactions.

Requirements

Candidates must possess a high school diploma or GED and have 1-2 years of experience in a fast-paced office environment. Proficiency in Microsoft Office, strong communication skills, and reliable transportation are required for this position.

Benefits

• Competitive wages • Bonus opportunities • Family medical coverage • Dental coverage • Prescription coverage • Short-term disability program • Long-term disability program • Retirement plans • Employer-provided life insurance • Voluntary life insurance • Paid vacation • Statutory holidays • Apprenticeship • Career advancement • Tuition reimbursement

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Scale operation
• Data entry
• Microsoft Office
• Outlook
• Excel
• Communication
• Organizational skills
• Math skills
• Record keeping
• Inventory management
• Radio communication
• Payment processing
• Safety protocols

Job areas

• Logistics
• Administrative
• Customer Service & Support
• Manufacturing
• Energy