Parts Clerk

Job summary

The Parts Clerk is responsible for serving customers and technicians by identifying and providing necessary parts while maintaining accurate inventory records. They also assist the Shipping Department in preparing parts for delivery and handle incoming customer inquiries.

Job details

Parts Clerk | Day Shift When someone mentions discs, drums, or batteries, you know they’re not talking about music! Finding the right part is almost a sport for you. Your friends call you the parts expert, and you’re always up for finding that small—or big—piece that makes all the difference. And if heavy-duty trucks are your favorite playground, we might just have the job for you! Our Saint-Jacques-le-Mineur location is currently looking for a Parts Clerk to join our day-shift team. Work Schedule: Monday to Friday, 7:00 a.m. to 3:30 p.m. What We Offer: Comprehensive insurance coverage; Telemedicine; RRSP with employer contributions; Employee Assistance Program; Paid time off. Perks: Employee recognition program; Referral bonus; Career advancement opportunities. In This Role, You Will: Answer incoming phone calls; Serve customers and technicians and provide them with the parts they need; Perform parts inventory; Assist the Shipping Department with preparing parts for delivery. Experience, Training & Skills That Would Be an Asset: Minimum 5 years of experience in a similar position; Excellent customer service skills; Basic mechanical knowledge (an asset); Bilingual: fluent spoken French and English. Our Mission To provide a unique experience and create customized solutions for our customers. Our Values – The “6Rs” Respect | Relationships | Accountability | Recognition | Rigor | Results Come join us!

What you’ll do

The Parts Clerk is responsible for serving customers and technicians by identifying and providing necessary parts while maintaining accurate inventory records. They also assist the Shipping Department in preparing parts for delivery and handle incoming customer inquiries.

Requirements

Candidates should have a minimum of 5 years of experience in a similar position and possess excellent customer service skills. Basic mechanical knowledge and bilingual proficiency in French and English are considered assets.

Benefits

• Comprehensive insurance coverage • Telemedicine • RRSP with employer contributions • Employee Assistance Program • Paid time off • Employee recognition program • Referral bonus • Career advancement opportunities

Listed skills

• Customer service · Preferred
• Inventory Control · Preferred
• Communication Skills · Preferred
• Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Parts inventory management
• Customer service
• Mechanical knowledge
• Bilingualism
• Shipping assistance
• Technical support
• Inventory control
• Communication skills
• Accountability
• Bilingual (French/English)
• Multilingualism
• Customer Service
• Inventory Control Systems
• Telehealth
• Teamwork

Job areas

• Logistics
• Trades
• Customer Service & Support
• Manufacturing
• Transportation
• Parts Clerk
• Shop Sales Assistants
• Parts Salespersons