Inside Sales Agent - (REMOTE)

Job summary

The Inside Sales Agent is responsible for nurturing leads, qualifying prospective customers, and booking appointments for the Agent team. They will also conduct high-volume outbound follow-up calls and manage activity reporting.

Job details

What you will do: We are currently hiring for an Inside Sales Agent who will be responsible for nurturing leads and qualifying leads, setting appointments for our Agent team, as well as conducting outbound follow-up calls and marketing initiatives. This is a great opportunity for a resourceful and self-motivated individual to join a company in a high growth phase. Zoocasa offers a friendly, innovative and collaborative work environment. Our talented team drives our success, and we support each individual in fulfilling his or her potential. * Responds to customer service inquiries over the phone and via web-chat * Gathers information to qualify/disqualify prospective customer leads * Offers information regarding resources and Zoocasa services * Provide warm intros from prospects to our Agents * Develops knowledge of Zoocasa Agent team and an understanding of regions and areas of specialization * Book customers for meetings with Realtors * Collaborative development of scripts and service offerings for clients * Responsible for following up with incoming leads from Zoocasa.com and partner referrals. * Responsible for conducting a high volume of outbound follow-up calls. * Manage Weekly & Monthly reporting of activity How you will make an impact: * Effectively qualify and nurture leads, ensuring prospective customers are connected with the appropriate Agent. * Drive appointment-setting activity and contribute to the growth of the Agent pipeline. * Deliver an exceptional customer experience through timely and professional inbound customer interactions. * Responds to customer service inquiries over the phone and via web-chat. * Gathers information to qualify/disqualify prospective customer leads. * Offers information regarding resources and Zoocasa services. * Provide warm intros from prospects to our Agents. * Develops knowledge of Zoocasa Agent team and an understanding of regions and areas of specialization. * Book customers for meetings with Realtors. * Collaborative development of scripts and service offerings for clients. * Responsible for following up with incoming leads from Zoocasa.com and partner referrals. * Responsible for conducting a high volume of outbound follow-up calls. * Manage Weekly & Monthly reporting of activity. How you will grab our attention: * High school diploma required or equivalent combination of education and applicable experience. * Excellent communication skills. * Motivated, go-getter with a commitment to delivering results and achieving targets. * Knowledge and interest in the real estate industry; this would be the ideal role for someone considering a future career as a Real Estate Agent, which is one potential promotion path from this role. * Real estate industry exposure or a strong interest in pursuing a career within the real estate industry is an asset. If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! What eXp provides: * Employer paid Medical coverage, as well as Dental & Vision benefits * Company supplied equipment; laptop, monitor, headset * RRSP with up to a 4% match * Fully remote environment * Amazing company culture And more… EEO Statement: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

What you’ll do

The Inside Sales Agent is responsible for nurturing leads, qualifying prospective customers, and booking appointments for the Agent team. They will also conduct high-volume outbound follow-up calls and manage activity reporting.

Requirements

Candidates must have a high school diploma or equivalent experience and excellent communication skills. A strong interest in the real estate industry is required, and the role is ideal for those considering a future career as a Real Estate Agent.

Benefits

• Medical coverage • Dental benefits • Vision benefits • Company supplied equipment • Laptop • Monitor • Headset • RRSP with up to a 4% match

Listed skills

• Customer service · Preferred
• Reporting · Preferred
• Lead Qualification · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside sales
• Lead nurturing
• Appointment booking
• Outbound calling
• Customer service
• Web-chat
• Lead qualification
• Real estate industry knowledge
• Communication skills
• Reporting
• Sales scripts
• Relationship management
• Inside Sales
• Resourcefulness
• Sales Prospecting
• Service Offerings
• Information Gathering
• Self-Motivation
• Customer Service
• Communication
• Marketing
• Innovation
• Real Estate

Job areas

• Sales
• Customer Service & Support
• Administrative
• Inside Sales Agent
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products