Customs Brokerage Agent

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago. 15,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Job Description Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department. Major Responsibilities: Ensure accurate and timely data entry into our operating system Meets company standards of 52 hours training per year Ensure customer profiles are updated and current for assigned accounts Manage an allocated book of business for all customs needs. Navigation of the CARM Client Portal Follow SOPs Coordinate and Dispatch freight upon request Submit documents to CBSA Complete entry requirements for various entries; Standard Filing, E29B, C-Type, V-Type Etc. Qualifications CCS or Intro CSS qualification is preferred Excellent verbal and written communication Experience with word processing, spreadsheets, Windows, Outlook and various PC based software Willingness to learn and develop the industry skills Sense of urgency Attention to detail Have a positive attitude and an innate desire to help people Desire to work in a team environment Work with integrity Maintain a professional Appearance Have Confidence even in the face of intense challenges Be curious to learn and grow Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary Be resolute and results oriented- get the job done! Additional Information Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and Vision Life and Long Term Disability Insurance RRSP Retirement Savings Plan Employee Stock Purchase Plan Training and Personnel Development Program

Ensure the proper and timely movement and clearance of freight while providing exceptional customer service within the Customs Brokerage department. Manage an allocated book of business for all customs needs and ensure accurate data entry into the operating system.

CCS or Intro CSS qualification is preferred, along with excellent verbal and written communication skills. Candidates should have a willingness to learn, attention to detail, and a positive attitude.

• Paid Vacation • Holiday • Sick Time • Health Plan • Medical • Prescription Drug • Dental • Vision • Life Insurance • Long Term Disability Insurance • RRSP Retirement Savings Plan • Employee Stock Purchase Plan • Training and Personnel Development Program

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Communication
• Data Entry
• Customer Service
• Attention to Detail
• Teamwork
• Integrity
• Problem Solving
• Curiosity
• Adaptability
• Time Management
• Technical Skills
• Organizational Skills
• SOP Compliance
• Freight Coordination
• Software Proficiency
• Training

• Logistics
• Customer Service & Support
• Transportation
• Administrative

Minimum education

Professional degree

Minimum experience

0+ years

Apply by

Nov 3, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available