Midnight Brokerage Agent

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago. 15,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Job Description Ensure the proper and timely sorting of emails, logging of entries, and clearance of shipments. (Specificity to Truck clearances) Providing an exceptional customer service within the Customs Brokerage department. Major Responsibilities: Deliver Exceptional customer service Ensure accurate and timely data entry into our operating system Receive shipment notifications Verify all charges due Surrender docs and payment to obtain freight release Review documents and prioritize Submit docs to customs Ensure customer profiles are updated and current for assigned accounts Support operations where needed Meets company standards of 52 hours training per year LVS Clearances & Management Qualifications Qualifications, Experience and Education Requirements Excellent verbal and written communication Experience with word processing, spreadsheets, Windows, Outlook and various PC based software Willingness to learn and develop the industry skills Sense of urgency Attention to detail Have a positive attitude and an innate desire to help people Desire to work in a team environment Work with integrity Maintain a professional Appearance Have Confidence even in the face of intense challenges Be curious to learn and grow Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary Be resolute and results oriented- get the job done! Additional Information Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and Vision Life and Long Term Disability Insurance RRSP Retirement Savings Plan Employee Stock Purchase Plan Training and Personnel Development Program Shift Details: Full-Time midnight Shift Sunday – Thursday Hours: Sunday-Thursday (12am – 8:30am) Salary Range: $48,000.00 - $55,000.00 – Dependent on experience Accepting Applications from BC Residents

The role involves ensuring the proper and timely sorting of emails, logging entries, and managing the clearance of shipments, particularly truck clearances, while providing exceptional customer service within the Customs Brokerage department. Major responsibilities include accurate data entry, verifying charges, obtaining freight release, submitting documents to customs, and updating customer profiles.

Candidates must possess excellent verbal and written communication skills and be proficient with standard office software like Word, spreadsheets, Windows, and Outlook. A strong sense of urgency, attention to detail, a positive attitude, and a desire to learn industry skills and work with integrity are essential qualifications.

• Paid Vacation • Holiday • Sick Time • Health Plan • Medical • Prescription Drug • Dental • Vision • Life and Long Term Disability Insurance • RRSP Retirement Savings Plan • Employee Stock Purchase Plan • Training and Personnel Development Program

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Data Entry
• Shipment Clearance
• Freight Release
• Document Verification
• Customs
• Communication
• Attention To Detail
• Integrity
• Teamwork
• Urgency
• Professional Appearance

• Logistics
• Customer Service & Support
• Administrative
• Transportation

Minimum experience

0+ years

Apply by

Aug 30, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Not Applicable

Application method

Direct apply is available