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Bilingual Healthcare Customer Service Representative

  • Canada
  • Remote
  • Posted Nov 11, 2026
  • 1 position

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Employment type
Contract
Posting language
English
Application method
Apply on LinkedIn (LinkedIn sign-in required)

Job summary

Provide customer service in a healthcare setting while communicating in English and French. Use electronic medical record systems and medical terminology to support customer needs.

Job details

🔍 WE'RE HIRING: Bilingual Customer Service Representative - Healthcare 📍 Location: Canada Remote 📅 Duration: 6+ Months Contract Must have skillsets: 1. Strong communications skills in the English and French languages 2. Previous experience working with an Electronic Medical Record system (Experience with medical terminology + please indicate which EMRs you are familiar with) 3.Strong organizational and time management skills Nice to Have skillsets: High comfort level with IT systems mandatory (Windows and Mac OS) Typing speed of 65+ wpm Previous MOA training or medical office work experience mandatory (new graduates welcome to apply) Being solution-oriented with a “lead with yes” mindset

What you’ll do

Provide customer service in a healthcare setting while communicating in English and French. Use electronic medical record systems and medical terminology to support customer needs.

Requirements

Strong English and French communication, prior experience with an electronic medical record system, familiarity with medical terminology, and strong organizational and time-management skills are required. The posting also highlights comfort with Windows and Mac OS, typing at 65 or more words per minute, and medical office experience or training; new graduates are welcome to apply.

Listed skills

  • Organization · Preferred
  • Time management · Preferred
  • Windows · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • English Communication
  • French Communication
  • Electronic Medical Record Systems
  • Medical Terminology
  • Organization
  • Time Management
  • Windows
  • Mac OS
  • Typing
  • Medical Office Administration
  • Solution-Oriented Customer Service

Job areas

  • Customer Service & Support
  • Healthcare

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