Opens LinkedIn
- Employment type
- Contract
- Experience level
- Senior · 5+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Apply on LinkedIn (LinkedIn sign-in required)
Job summary
Lead the design and implementation of Dynamics 365 CRM and Power Platform solutions, including CRM and case management capabilities and Power Pages digital services. Coordinate with architecture and delivery teams to support integrations, testing, deployment, documentation, and knowledge transfer.
Job details
Dynamics 365 CRM / Power Platform Lead Work Location: Great Toronto area preferred, open to the other locations in Canada Contract Duration: 1 year + extension (2-year project) Role Summary: Lead the Dynamics 365 and Microsoft Power Platform components of the project, supporting the delivery of CRM/case management capabilities and digital services using Dynamics 365, Power Platform and Power Pages. Key Responsibilities Lead the design and implementation of solutions using Microsoft Dynamics 365 CRM and Power Platform. Develop and configure solutions using Power Apps, Power Pages, Power Automate and Dataverse. Support the delivery of Power Pages-based digital/portal capabilities. Support Dynamics 365 CRM capabilities, including Customer Service, Sales and Field Service where required by the solution. Support integration of Dynamics 365 and Power Platform with the broader solution architecture and enterprise systems. Work closely with the Solution Architect, Azure Integration resources, GIS team, Data Migration team, QA and other project resources. Support testing, deployment, documentation and knowledge-transfer activities. Required Skills / Experience 7+ years of relevant experience. Strong experience with Microsoft Dynamics 365 CRM. Strong experience with Microsoft Power Platform. Hands-on experience with Power Pages. Experience with Power Apps, Power Automate and Dataverse. Experience delivering Dynamics 365 / Power Platform solutions within complex enterprise environments. Ability to work within a multidisciplinary delivery team and support integration with other platform components.
What you’ll do
Lead the design and implementation of Dynamics 365 CRM and Power Platform solutions, including CRM and case management capabilities and Power Pages digital services. Coordinate with architecture and delivery teams to support integrations, testing, deployment, documentation, and knowledge transfer.
Requirements
Requires 7 or more years of relevant experience, strong Dynamics 365 CRM and Power Platform expertise, and hands-on experience with Power Pages, Power Apps, Power Automate, and Dataverse. Candidates should have delivered solutions in complex enterprise environments and be able to collaborate across multidisciplinary teams and platform integrations.
Listed skills
- Customer service · Preferred
- Sales · Preferred
- Documentation · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Microsoft Dynamics 365 CRM
- Microsoft Power Platform
- Power Apps
- Power Pages
- Power Automate
- Dataverse
- Customer Service
- Sales
- Field Service
- Enterprise Integration
- Solution Design
- Testing
- Deployment
- Documentation
- Knowledge Transfer
Job areas
- Technology
- Software
- Management & Leadership
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