Fresh Sales Account Representative, Ethnic

Job summary

The Fresh Sales Account Representative will manage and grow seafood sales within ethnic retail supermarket chains by building strong relationships with buyers. They will also monitor market trends, collaborate with internal teams for product availability, and drive sales growth through effective product positioning and promotional activities.

Job details

About the Company Export Packers Company Limited is a multi-faceted, growth-oriented international food company. Since 1937, this privately owned family company based in Ontario, Canada, has built itself into a global food expert, providing exceptional service and innovative solutions to its industry partners. The company’s success is driven by its dedicated employees' professionalism and entrepreneurial spirit. Our Head office is located in Brampton, Ontario. Role Summary We are seeking a results-driven Fresh Sales Account Representative to grow our Fresh Seafood business within the ethnic retail supermarket channel. This role focuses on developing relationships with retail buyers, expanding distribution within multicultural markets, and driving sales growth through strong customer partnerships, market insights, and effective product positioning. Responsibilities Develop and manage relationships with ethnic retail supermarket chains and independent retailers to grow fresh seafood sales Identify and pursue new business opportunities within multicultural retail markets across Ontario and other target regions Work with retail buyers and store operators to secure product listings, promotions, and shelf placement Monitor retail market trends, pricing, and competitive activity within ethnic seafood categories Collaborate with procurement and operations teams to ensure product availability aligned with retail demand Partner with QA and product development to ensure product quality, specifications, and labeling meet retail and regulatory standards Support promotional activities, product launches, and in-store initiatives to drive sales growth Analyze sales data and customer performance to identify growth opportunities and optimize product mix Participate in retail visits, customer meetings, and industry events to strengthen relationships and identify new opportunities Work cross-functionally with logistics, procurement, and finance to ensure seamless order fulfillment and customer satisfaction Achieve sales and profitability targets through effective account management and territory development Other duties as assigned Qualifications/Skills 2 years of experience in Ethnic retail food sales Fluent in Mandarin and/or Cantonese Strong understanding of fresh food or seafood sales within retail environments Proven ability to build relationships with retail buyers, store operators, and distributors Strong negotiation, communication, and relationship-building skills Ability to analyze sales data and market trends to drive business decisions Comfortable working in a fast-paced, entrepreneurial environment Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with ERP or sales systems is an asset This position is based in a professional office setting, with work primarily performed at a desk using a computer, phone, and other standard office equipment. Benefits Hybrid – 1 day work from home per week Summer hours Competitive vacation and Personal day policy Employee Discounts on consumables Employee Assistance Program Company Paid Benefits RRSP Match Program The annual base salary for this role is expected to fall between $60,000 and $80,000. This is an existing vacancy. Export Packers is an equal opportunity employer committed to promoting diversity of thought, ideas, perspective and people. We create an inclusive environment that attracts, retains and values people of all backgrounds by treating all people in a way that allows them to maintain their dignity and independence through inclusion, integration and equal opportunity. We are committed to meeting the needs of those who interact with Export Packers in accordance with Federal and provincial laws. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, Export Packers has an Accommodation Policy as part of our hiring process. Should you require accommodation, please advise the People & Culture Department. Please note: A criminal background check is required for all candidates and will be conducted in the final stages of the hiring process. This will be facilitated by our team, with full details provided during the selection process. Please note that we use artificial intelligence to screen, assess or select applicants for the position.

What you’ll do

The Fresh Sales Account Representative will manage and grow seafood sales within ethnic retail supermarket chains by building strong relationships with buyers. They will also monitor market trends, collaborate with internal teams for product availability, and drive sales growth through effective product positioning and promotional activities.

Requirements

Candidates must have at least 2 years of experience in ethnic retail food sales and be fluent in Mandarin and/or Cantonese. Proficiency in Microsoft Office and the ability to analyze sales data to drive business decisions are also required.

Benefits

• Hybrid work
• Summer hours
• Competitive vacation policy
• Personal day policy
• Employee discounts
• Employee assistance program
• Company paid benefits
• RRSP match program

Listed skills

• ERP systems · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales account management
• Ethnic retail sales
• Seafood sales
• Relationship building
• Mandarin
• Cantonese
• Market analysis
• Negotiation
• Communication
• Retail buyer relations
• Product positioning
• Microsoft Office
• ERP systems
• Sales data analysis
• Operations
• Procurement
• Innovation
• Microsoft PowerPoint
• Microsoft Excel
• Relationship Building
• Finance
• Sales
• Professionalism
• Customer Service
• Safety Assurance
• Market Trend
• Office Equipment
• Account Management
• New Product Development
• Product Quality (QA/QC)
• Employee Assistance Programs
• Relationship Management
• Business Decisions
• Packaging And Labeling
• Mandarin Chinese
• Sales Analysis
• Order Fulfillment Management
• Cantonese Chinese
• Seafood Preparation

Job areas

• Sales
• Food & Beverage
• Retail
• Logistics
• Management & Leadership
• Sales Account Representative
• Account Representative (General)
• Retail and Wholesale Trade Managers
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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