Business Consultant

Job summary

The role involves analyzing managerial methods and developing quality assurance standards to improve organizational systems and procedures. Responsibilities also include planning operational re-organizations, managing budgets, and training staff on service quality strategies.

Job details

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Analyze and provide advice on the managerial methods and organization of an establishment Develop quality management and quality assurance standards Propose improvements to methods, systems and procedures Plan the re-organization of operations Provide customer service Train staff Plan and control budget and expenditures Direct and advise staff in the development and implementation of service quality assessment strategies Additional information Work conditions and physical capabilities Work under pressure Large workload Personal suitability Client focus Efficient interpersonal skills Organized Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

What you’ll do

The role involves analyzing managerial methods and developing quality assurance standards to improve organizational systems and procedures. Responsibilities also include planning operational re-organizations, managing budgets, and training staff on service quality strategies.

Requirements

Candidates must have a college diploma or non-university certificate from a 1-2 year program. A minimum of one year to less than two years of relevant experience is required.

Listed skills

• Customer service · Preferred
• Quality assurance · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Managerial Analysis
• Quality Management
• Quality Assurance
• Process Improvement
• Operational Re-organization
• Customer Service
• Staff Training
• Budget Planning
• Expenditure Control
• Service Quality Assessment

Job areas

• Consulting
• Management & Leadership
• Customer Service & Support
• Administrative