Canadian IT Company offering: Managed IT Services, Cyber Security, Cloud Data Centre Solutions, and Technology Strategy
Edmonton, Alberta
F12.net is dedicated to equipping business leaders, IT decision-makers, and their teams with the tools and strategies needed to strengthen their cyber security posture. Our IT services are tailored to enhance productivity and scalability while implementing rigorous security measures to safeguard against cyber threats. We achieve this with an emphasis on efficiency and cost-effectiveness. F12.net proudly supports organizations across British Columbia, Alberta, and Ontario, providing tailored solutions that meet the unique needs of businesses in these regions.
On-site · Edmonton
The Data Analyst will support the Data Operations team by developing reporting solutions, validating data quality, and maintaining governed data products. They act as a bridge between business stakeholders and the DataOps team to ensure consistent and actionable reporting.
On-site · Markham
The Pre-Sales Technical Lead acts as a bridge between sales and clients by architecting technical solutions and providing expertise throughout the sales cycle. They are responsible for designing client-specific solutions, creating overview documentation, and supporting the sales team in achieving targets.
Remote · Calgary, Alberta, Canada
The Enterprise Territory Account Manager is responsible for driving new business development and managing existing accounts to meet sales quotas. They act as a trusted advisor to enterprise clients, designing and articulating optimized technology solutions that align with the client's business strategy.
On-site
The Pre-Sales Technical Lead acts as a bridge between sales and clients by architecting technical solutions and providing expertise throughout the sales cycle. They are responsible for creating overview documentation, liaising with internal operations teams, and supporting the sales team in achieving targets.
On-site · Victoria
The IT Infrastructure Technician provides technical support and executes hardware installs, moves, adds, and changes for clients. They are responsible for imaging and deploying PCs, managing vendor relationships, and maintaining accurate documentation within the project lifecycle.
Remote · Calgary, Alberta, Canada
The Enterprise Technical Team Lead oversees the implementation and operationalization of managed services while providing technical leadership and mentorship to the team. This role involves hands-on management of Azure and endpoint environments, incident response, and acting as a primary escalation point for complex technical issues.
On-site · Edmonton
The Technical Team Lead will manage the ticket queue, oversee technical staff, and ensure service outcomes are met within established SLAs. They will also provide technical guidance, mentor junior staff, and act as an escalation point for complex client issues.
On-site · Victoria
The Technical Team Lead will manage the daily ticket queue, oversee technicians, and ensure service outcomes are met within established SLAs. They will also provide technical guidance, mentor team members, and act as an escalation point for complex technical issues and client projects.
Hybrid · Edmonton
The Senior Systems Analyst resolves complex technical issues for clients both remotely and in person while serving as an escalation point for junior staff. They are responsible for maintaining accurate technical documentation, managing client networks, and ensuring high-quality service delivery.
On-site · Surrey
The Director of Client Success leads the regional Technical Account Manager team to drive customer retention, satisfaction, and account growth. They serve as an executive sponsor for key clients and coordinate cross-functional teams to resolve service escalations and ensure business outcomes.
On-site · Surrey
The Project Services Specialist acts as a senior technical resource for escalated tickets and provides expert support for complex IT infrastructure projects. They are responsible for innovating deployment methods, mentoring team members, and ensuring client expectations are exceeded through proactive monitoring and documentation.
On-site · Surrey
The Systems Analyst is responsible for providing high-quality technical support to clients, both remotely and in person, while adhering to company policies. This includes managing IT issues, deploying hardware, and maintaining accurate documentation of all service activities.
On-site · Victoria
The Technical Account Manager will build and maintain strategic relationships with top-tier accounts to ensure client retention and successful technology roadmap delivery. They will act as a primary advocate for clients within the organization, collaborating with internal teams to resolve escalations and align technical solutions with business goals.
On-site · Vancouver
The Service Delivery Manager oversees the end-to-end service delivery process for an integrated service unit to ensure high-quality client outcomes and operational efficiency. This role involves leading and developing a team of technicians, managing client relationships, and ensuring adherence to service level agreements and key performance indicators.
Remote · Calgary, Alberta, Canada
The Project Manager will oversee multiple client engagements, driving projects from initiation through completion while ensuring scope, timelines, and budgets are met. They are responsible for communicating with stakeholders, managing project plans, and implementing change management processes to ensure high-quality delivery.
On-site · Vancouver
The Systems Analyst is responsible for providing high-quality technical support to clients both in person and remotely, including troubleshooting network, server, and application issues. They must also maintain accurate documentation, manage hardware deployments, and escalate complex tickets to team leads.
Remote · Calgary, Alberta, Canada
The role involves designing, building, and deploying M365, Power Platform, and Copilot Agent solutions for enterprise customers. Responsibilities include technical roadmap development, custom configuration of SharePoint and Teams, and implementing generative AI agents.
On-site · Kitchener
The technician is responsible for troubleshooting, repairing, and maintaining hardware and software across regional customer sites. They serve as the primary point of contact for IT support and document all activities via an internal ticketing system.
On-site
About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses—building a resume rich with exp…
On-site · Calgary
The role focuses on generating qualified sales opportunities for the SMB market through outbound prospecting and lead qualification. It involves nurturing target accounts and booking meetings for Business Innovation Managers to drive business growth.
