Service Technician - Commercial TIs

About The Role Cougar Contractors is seeking an experienced Service Technician to provide aftercare and general support to clients post completion of commercial tenant improvement projects You will work closely with customers, ensuring all aspects of projects have been completed to a high level of quality, and that any outstanding issues are addressed in a timely manner. Responsibilities Conduct inspections and determine servicing needs for a variety of commercial tenant improvement projects Respond to customer inquiries through email and phone Meet with customers in person and determine servicing needed Coordinate with project teams and subcontractors, lead on site work Maintain accurate project and customer information Build strong relationships with customers, ensuring they are satisfied with the level of service provided Support daily office and project administration Skills And Requirements Experience as a Service Technician on commercial tenant improvement projects Ability to coordinate with multiple ongoing projects at once Understanding of and willingness to learn commercial tenant improvement construction Proven ability to work with multiple priorities Strong organizational and coordination skills Ability to find quick solutions and implement them proactively as problems arise day-to-day Final Thoughts We believe in diversity of thought and experience. In keeping with this belief, we do not discriminate on any basis. We encourage all qualified candidates to apply. Should you require any accommodation or have questions, please let us know. While we welcome all applications, we will only respond directly to those who are short-listed for a role. Thanks in advance for your understanding and wishing you all the best in your career journey. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The technician provides aftercare and general support for commercial tenant improvement projects post-completion. This includes conducting inspections, addressing outstanding issues, and coordinating with project teams and subcontractors.

Candidates must have experience as a Service Technician specifically within commercial tenant improvement projects. Strong organizational skills and the ability to proactively implement solutions for multiple ongoing projects are required.

• Problem solvingPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Commercial Tenant Improvements
• Project Coordination
• Customer Relationship Management
• Site Inspections
• Problem Solving
• Organizational Skills
• Subcontractor Management
• Project Administration

• Construction
• Trades
• Customer Service & Support
• Administrative

Minimum experience

2+ years

Apply by

Sep 20, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Not Applicable