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Analyst - Technology

  • Toronto, ON
  • On-site
  • Posted Oct 16, 2026
  • 1 position

$125,000 / year

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Employment type
Full-time
Experience level
Mid-level · 2+ years
Minimum education
Bachelor’s degree
Apply by
Apr 13, 2027
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level

Job summary

Support staff and executives with technology-focused operations, business software selection and implementation, first-line support, system testing, and vendor coordination. Maintain documentation and data quality, track performance metrics, and identify process improvements and automation opportunities.

Job details

About Family Innovation Corporation Family Innovation Corp. (FIC) offers a range of services, including accounting, strategic planning, risk management, and other specialized services to both internal and external clients. We recognize excellent relationship management, accurate, actionable, and sound advice, as well as the desire to deliver high-quality work, thereby improving the group's overall performance and increasing its value-added capacities. Summary We are looking for a Technology Analyst to join us at our Vancouver or Toronto offices. In this role, you support senior staff across a broad range of operational, analytical and administrative functions, with a particular focus on the systems and software the business relies on. Role Overview Your role will include: Assisting staff and managers in daily operations, with a focus on technology Assisting the executive team in planning and executing operational and strategic initiatives Supporting the selection, implementation and day-to-day use of business software Providing first-line support to staff on systems and tools Testing changes to systems before they go live Maintaining system and process documentation Checking data quality and the accuracy of reporting Coordinating with software vendors and external providers on issues and upgrades Identifying and implementing process enhancements, automation opportunities, and best practices Tracking and reporting on key performance metrics Required Skills or Experience Undergraduate degree, ideally in computer science, information systems, engineering or a related field Minimum 3.7/4.0 cumulative GPA Interest in or exposure to to technology, systems or data work considered an asset Comfort with spreadsheets, databases and business software An aptitude for automating repetitive work Strong organizational and time management skills Excellent verbal and written communication skills High attention to detail and accuracy Professional demeanor with client-centric focus Proactive self-starter with problem-solving abilities Salary and Benefits $125,000 base salary Discretionary bonus up to 40% based on performance Extended health benefits Position Type Nature: Permanent, Full-time, and in person. Time Commitment: High-commitment position with the requirement for extensive overtime as needed Work Location: Vancouver, BC and Toronto, ON Start Date: Immediate Please note: Candidates must be currently authorized to work in Canada. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

What you’ll do

Support staff and executives with technology-focused operations, business software selection and implementation, first-line support, system testing, and vendor coordination. Maintain documentation and data quality, track performance metrics, and identify process improvements and automation opportunities.

Requirements

An undergraduate degree is required, ideally in computer science, information systems, engineering, or a related field, with a minimum cumulative GPA of 3.7/4.0. Candidates should be comfortable with spreadsheets, databases, and business software, and demonstrate strong organization, communication, attention to detail, initiative, and problem-solving ability.

Benefits

  • Discretionary Performance Bonus
  • Extended Health Benefits

Listed skills

  • Problem solving · Preferred
  • Vendor Coordination · Preferred
  • Communication Skills · Preferred
  • Process Improvement · Preferred
  • Workflow Automation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Technology Support
  • Business Software
  • Systems Implementation
  • System Testing
  • Data Quality
  • Reporting Accuracy
  • Process Documentation
  • Vendor Coordination
  • Process Improvement
  • Workflow Automation
  • Performance Metrics
  • Spreadsheet Skills
  • Database Skills
  • Organizational Skills
  • Communication Skills
  • Problem-Solving

Job areas

  • Technology
  • Data & Analytics
  • Administrative
  • Finance & Accounting

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