Kitchen Production Supervisor

Job summary

The Kitchen Production Supervisor assists the Department Manager in achieving store goals while ensuring superior customer service and departmental cleanliness. They are responsible for supervising staff, managing inventory procedures, and maintaining high standards for food quality and presentation.

Job details

Company Description At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments. As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience! Job Description This position is responsible for assisting the Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way. Major Responsibilities: Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience. Have a passion for food and knowledgeably handle all customer questions or comments confidently. Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required. Lead by example and promote corporate policies, customer service standards, departmental cleanliness and opening and closing procedures. Assist the management team in supervising and performing departmental procedures (e.g. packaging, stocking, rotation, quality checks, finesse). Assist, relieve and train department personnel as requested by the management team. May be requested to undertake other related duties on a periodic basis. Qualifications Typically requires partial completion of a post-secondary program, plus a minimum of 1 year of progressively responsible experience in a similar role, or an equivalent combination of education and experience. Superior customer service, organizational and interpersonal skills. Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness. Ability to work in a team environment with clear and effective communication style, both written and oral. Flexible schedule, including weekends, evenings and holidays. Fluency in English and French shall be considered an asset. Work & Sensory Environment: Required to stand for long periods of time during shift. Required to lift, carry or handle heavy objects. May be required to perform repetitive and/or precise hand/finger movements. Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers, freezers, and outside). Availability: Open Location: Central Facility - Ottawa

What you’ll do

The Kitchen Production Supervisor assists the Department Manager in achieving store goals while ensuring superior customer service and departmental cleanliness. They are responsible for supervising staff, managing inventory procedures, and maintaining high standards for food quality and presentation.

Requirements

Candidates should have at least one year of progressively responsible experience in a similar role and partial completion of a post-secondary program. Strong interpersonal skills, the ability to work in a team, and a flexible schedule including weekends and holidays are required.

Listed skills

• Customer service · Preferred
• Packaging · Preferred
• interpersonal skills · Preferred
• Food safety · Preferred
• Quality Control · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Team Leadership
• Inventory Management
• Food Safety
• Quality Control
• Communication
• Organizational Skills
• Interpersonal Skills
• Stocking
• Product Rotation
• Packaging
• Cleanliness Standards
• Management
• Detail Oriented
• Interpersonal Communications
• Effective Communication
• Teamwork
• Service Standards
• Cleanliness
• Packaging And Labeling
• Bilingual (French/English)

Job areas

• Retail
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Kitchen Supervisor
• Production Supervisor (General)
• Manufacturing Supervisors
• First-Line Supervisors of Production and Operating Workers

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