Supply Chain Assistant

Job summary

Inspect, receive, store, pack, and ship goods while maintaining inventory and sales records. Assist customers with inquiries, complaints, merchandise selection, pricing, payments, billing, refunds, and sales transactions, including online sales.

Job details

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience No experience (will train) On site Work must be completed at the physical location. There is no option to work remotely. Work setting Branch office Responsibilities Tasks Inspect and verify incoming goods against invoices or other documents Route goods to appropriate storage areas Pack goods to be shipped Unpack goods received Address customers' complaints or concerns Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Sell merchandise Receive payments Operate computerized inventory record keeping and re-ordering systems Issue receipts and other forms Explain the type and cost of services offered Arrange for billing for services Arrange for refunds and credits Answer inquiries and provide information to customers Estimate or quote prices, credit or contract terms, warranties and delivery dates Provide advice about merchandise Conduct sales transactions through Internet-based electronic commerce Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease Prepare merchandise for purchase, rental or lease Maintain sales records for inventory control Experience and specialization Type of product Power tools Building materials (other than lumber) Computer and technology knowledge Internet Additional information Security and safety Driving record check (abstract) Transportation/travel information Own transportation Valid driver's licence Work conditions and physical capabilities Fast-paced environment Attention to detail Weight handling Up to 23 kg (50 lbs) Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Organized Reliability Team player Punctuality Analytical Creativity Efficiency Energetic Goal-oriented Hardworking Outgoing Positive attitude Quick learner Time management Benefits Financial benefits Registered Retirement Savings Plan (RRSP) Other Benefits Learning/training paid by employer

What you’ll do

Inspect, receive, store, pack, and ship goods while maintaining inventory and sales records. Assist customers with inquiries, complaints, merchandise selection, pricing, payments, billing, refunds, and sales transactions, including online sales.

Requirements

A secondary school graduation certificate or equivalent experience is specified, and no prior experience is required because training will be provided. Applicants need a valid driver's licence and their own transportation, and must be able to handle items weighing up to 23 kg (50 lbs).

Benefits

• Registered Retirement Savings Plan (RRSP)
• Employer-Paid Learning and Training

Listed skills

• Inventory management · Preferred
• Customer service · Preferred
• Sales · Preferred
• Payment Processing · Preferred
• Communication · Preferred
• Attention to detail · Preferred
• Time management · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inventory Management
• Receiving and Inspecting Goods
• Packing and Shipping
• Customer Service
• Complaint Resolution
• Sales
• Payment Processing
• Inventory Record-Keeping Systems
• E-Commerce
• Merchandise Advice
• Sales Transactions
• Sales Record Maintenance
• Communication
• Attention to Detail
• Time Management
• Teamwork

Job areas

• Logistics
• Sales
• Customer Service & Support
• Retail

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