Experienced Service/Parts Advisor

Job summary

Manage and coordinate the automotive service department, including creating work orders and finalizing invoices. Handle parts ordering, returns, and customer inquiries while prioritizing work for mechanics.

Job details

Experienced Automotive Service/Parts Advisor The Company: Favorit Motors is a family owned and operated automotive dealership with over 20 years of experience. Being pioneer in subprime automotive industry with established track record in sales, service and finance, we are looking to expand our team of professionals to meet ever increasing demand. Our company is growing rapidly, so we would require a high-qualified, motivated, and achievement-oriented individual who can grow with us and excel the business to next level. Duties and Qualifications: Must have parts ordering experience Ability to multi-task, organize and prioritize work for mechanics Manage and coordinate the Service Department Create and update work orders and finalize invoices Order and return parts Excellent communication skills and professionalism in customer service Manage inbound customer calls and make outbound order calls Handling customer complaints and inquiries Excellent computer skills Must have previous experience in automotive dealership and automotive industry Must have a valid G drivers license Familiar with Mitchell 1 automotive repair software Experience: Customer Service: 2 years (Required) Parts ordering experience: 2 years (Required) Automotive service advisor: 2 years (Required) Mitchell 1 software (Intermediate to advanced) Licence: G Class Driver's Licence (Required) If you have what it takes to succeed in this job, please send us your resume today!

What you’ll do

Manage and coordinate the automotive service department, including creating work orders and finalizing invoices. Handle parts ordering, returns, and customer inquiries while prioritizing work for mechanics.

Requirements

Requires at least 2 years of experience as an automotive service advisor and in parts ordering. Must possess a valid G driver's license and proficiency in Mitchell 1 software.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Parts Ordering
• Multi-tasking
• Service Department Management
• Invoicing
• Customer Service
• Communication Skills
• Computer Skills
• Mitchell 1 Software
• Work Order Management
• Complaint Handling
• Professionalism
• Valid Driver's License
• Automotive Industry
• Automotive Services
• Communication
• Computer Literacy
• Finance
• Sales
• Mechanics
• Multitasking
• Prioritization
• Goal-Oriented

Job areas

• Trades
• Customer Service & Support
• Transportation
• Administrative
• Parts Advisor
• Automotive Customer Service Representative
• Contact Centre Information Clerks
• Customer Service Representatives

More jobs from Favorit Motors