GTS Import Rep

Richmond, BC
On-site
Posted Oct 10, 2026
1 position

Opens LinkedIn

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level

Job summary

Verify import information, request clearance instructions and broker designations, and process import paperwork. Resolve and track problem shipments, update shipment statuses, and assist customers with international shipping information.

Job details

This is an interview position. Verifies import information, requests clearance instructions and broker designation. Responsible for performing duties related to the processing of import paperwork, including resolution, tracing and tracking of problem shipments and; updating and recording of shipment status to ensure the customer receives the best experience we can offer. Provides accurate information and assistance to customers requiring international shipment information. Required Knowledge, Skills And Abilities Educational Requirements Post Secondary: Canadian High school/ GED equivalentProfessional accreditation/certification: None Minimum number of years required for entry to this job FedEx - 6 months (Preferred) Amount of time required to learn or adjust to the job Six months Technical Skill Requirements Solid Knowledge Of The Following: Knowledge of FedEx Operations preferred Knowledge of Canadian Customs Import and Export regulations preferred Must be able to operate in a PC windows environment and achieve minimum thresholds on testing and training Excel Basic (preferred) Must have the ability to lift 70 lbs and maneuver any package weighing up to 150 lbs with the appropriate equipment if position is located at the following ports: YQG, YOW, YEG, YWG, YYC, YMX. Occasional driving may be required, as such, a valid driver's licence and good driving record is required if position is located at the following ports: YQG, YOW, YEG, YWG, YYC, YMX. If this incumbent resides in the province of Quebec, you must be bilingual (French and English). Post Secondary: Canadian High school/ GED equivalentProfessional accreditation/certification: None Minimum number of years required for entry to this job FedEx - 6 months (Preferred) Amount of time required to learn or adjust to the job Six months Technical Skill Requirements Solid Knowledge Of The Following: Knowledge of FedEx Operations preferred Knowledge of Canadian Customs Import and Export regulations preferred Must be able to operate in a PC windows environment and achieve minimum thresholds on testing and training Excel Basic (preferred) Must have the ability to lift 70 lbs and maneuver any package weighing up to 150 lbs with the appropriate equipment if position is located at the following ports: YQG, YOW, YEG, YWG, YYC, YMX. Occasional driving may be required, as such, a valid driver's licence and good driving record is required if position is located at the following ports: YQG, YOW, YEG, YWG, YYC, YMX. If this incumbent resides in the province of Quebec, you must be bilingual (French and English). Qualifications Requises: Transparence Salariale: Salaire: Détails Supplémentaires: Posted between 10/09/2026 - 10/16/2026. This is a FT Import rep position located at YVRR. Shift: Mon-Fri 07:00am - 3:30pm. DÉNI DE RESPONSABILITÉ Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées. Énoncé sur l’équité en emploi FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.

What you’ll do

Requirements

A Canadian high school diploma or GED equivalent is required; FedEx experience of six months is preferred. Candidates should be able to work in a Windows environment, meet required testing and training thresholds, and preferably have knowledge of FedEx operations, Canadian customs regulations, and basic Excel; physical handling and driving requirements apply at specified ports.