Sales Administrative Support

Original job posting

Provide administrative and operational support, including scheduling, document preparation, and payment management. Assist the sales and warehouse teams with quotes, leads, customer inquiries, showroom visitors, order tracking, and shipments.

Job details

Back to overview Print Felder Group Canada is growing – Join us! We are a leading provider of high-quality woodworking machinery and tools, dedicated to helping our clients achieve their crafting and production goals. We take pride in offering top-notch products and exceptional customer service. As we continue to grow across Canada, we are looking for an enthusiastic, self-motivated and career minded individual to support our Sales and Administrative team. Key Responsibilities Provide administrative support to the operational team (e.g., scheduling, preparing documents, managing payments) Assist the sales team with creating quotes, sorting leads, managing inquires and communicating with customers. Greet and help customers visiting our showroom and picking up their orders. Support the Sales and Warehouse team with online order tracking and shipments via FedEx/Canada Post. Qualifications & Skills Prior experience in administrative roles, office support or sales support positions Strong interpersonal and communication skills (both verbal and written) Ability to multitask and manage priorities in a fast-paced environment Proficiency with MS Office Suite (Word, Excel, Outlook, PowerPoint); experience with CRM or marketing tools is a plus Professional appearance and demeanor Technical understanding of machinery and/or woodworking is highly desirable What We Offer Opportunities to grow within the company (Sales, Service, Marketing, etc.) Health benefits Regular Team events

What you’ll do

Provide administrative and operational support, including scheduling, document preparation, and payment management. Assist the sales and warehouse teams with quotes, leads, customer inquiries, showroom visitors, order tracking, and shipments.

Requirements

Prior administrative, office support, or sales support experience is sought, along with strong communication and interpersonal skills and the ability to multitask in a fast-paced environment. Proficiency in Microsoft Office is required; CRM or marketing tools experience and technical knowledge of machinery or woodworking are advantageous.

Benefits

• Health Benefits
• Team Events
• Opportunities for Career Growth

Listed skills

• Administrative Support · Preferred
• scheduling · Preferred
• document preparation · Preferred
• Customer service · Preferred
• Order tracking · Preferred
• Multitasking · Preferred
• Prioritization · Preferred
• Microsoft Office · Preferred
• CRM Tools · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Sales Support
• Scheduling
• Document Preparation
• Payment Management
• Quote Creation
• Lead Management
• Customer Communication
• Customer Service
• Order Tracking
• Shipment Coordination
• Multitasking
• Prioritization
• Microsoft Office
• CRM Tools
• Written and Verbal Communication

Job areas

• Administrative
• Sales
• Customer Service & Support
• Logistics
• Manufacturing