technical support specialist - wholesale trade

Overview Languages Bilingual Education College/CEGEP or equivalent experience Experience 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Asset languages German Work site environment Industrial/commercial (general) Work setting International level Responsibilities Tasks Assess client’s needs and resources to recommend the appropriate goods or services Develop reports and proposals to illustrate benefits from use of good or service Deliver sales presentations Provide input into product design where goods or services must be tailored to suit client's needs Consult with clients after sale to provide ongoing support Reach to clients after sale or signed contracts to provide ongoing support Troubleshoot problems related to equipment Supervise activities of other technical sales specialists Supervision No supervision responsibility Experience and specialization Type of product Industrial supplies Computer and technology knowledge Electronic mail MS Access MS Excel MS Office MS Outlook MS PowerPoint MS Word SAP (FI/CO / HR / MM / OT SD) Sales experience Pulp and paper Additional information Security and safety Criminal record check Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player Flexibility Initiative Positive attitude Benefits Health benefits Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits Financial benefits Bonus Group insurance benefits Life insurance Registered Retirement Savings Plan (RRSP) Long term benefits Long-term care insurance Other Benefits Deferred Profit Sharing Plan (DPSP) Free parking available Learning/training paid by employer Other benefits Parking available Travel insurance

The role involves assessing client needs to recommend industrial goods and delivering sales presentations to illustrate product benefits. It also requires providing ongoing post-sale technical support and troubleshooting equipment problems.

Candidates need 3 to 5 years of experience and a college/CEGEP education or equivalent. Proficiency in SAP and MS Office, along with bilingual language skills, is required.

• Health Benefits • Dental Plan • Disability Benefits • Health Care Plan • Paramedical Services Coverage • Vision Care Benefits • Bonus • Group Insurance Benefits • Life Insurance • Registered Retirement Savings Plan (RRSP) • Long-term Care Insurance • Deferred Profit Sharing Plan (DPSP) • Free Parking • Paid Learning/Training • Travel Insurance

• Bilingual communicationPreferred

Identified from the job description. Confirm important requirements above.

• Client Needs Assessment
• Sales Presentations
• Product Design Input
• Post-sale Support
• Equipment Troubleshooting
• Industrial Supplies
• SAP
• MS Office
• Bilingual Communication
• Pulp and Paper Industry

• Sales
• Customer Service & Support
• Manufacturing
• Technology
• Trades

Minimum education

College diploma

Minimum experience

2+ years

Apply by

Sep 3, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level