About
Experienced professional with a strong background in supervision, logistics, and administrative support. Proven ability to manage teams, perform administrative roles, and provide excellent customer service.
Skills
- Attention to detail
- Bilingual communication
- Bookkeeping
- Cash handling
- Communication
- Customer service
- Data entry
- English
- Google Workspace
- Inventory management
- Leadership
- Logistics
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Organization
- Point-of-sale systems
- Problem solving
- Project management
- Quality assurance
- Requirements gathering
- Retail operations
- Sales
- Spanish
- Teamwork
- Time management
Experience
Supervisor
Aveiro Bakery
Jul 2025 to Mar 2026
• Acting as the first point of contact and solving customer service related issues • Monitoring inventory and ordering from suppliers accordingly • Maintaining quality control and cleanliness standards • Managing pre-orders and pick-ups • Training new team members • Handling barista, food handling and monetary transaction duties
Logistics Clerk
Thales Group
Nov 2023 to May 2024
• Experience in logistic operations in a high-security facility • Strong understanding of security protocols and procedures related to the handling of sensitive client information and confidential data • Excellent attention to detail and organizational skills • Ability to learn and master new software expeditiously • Effective communication and interpersonal abilities • Ability to work effectively under pressure, adapt to changing priorities and assisting other departments when needed
Executive Assistant/Office Administrator
Parlato’s Hospitality Group Inc.
Sep 2022 to May 2023
• Forming professional interpersonal relationships with clients, taking inquiries, recommending services and menu items based on clients profile, creating customized proposals and working closely with sales team • Modernizing and standardizing hiring process, and screening/booking candidates for job interviews • Creating digital archive and keeping documents • Managing office expansion • Liaising bookkeeper and in-house staff • Managing C.E.O. schedule • Assisting in graphic design aspects such as menu editing and formatting, office templates and labels
Education
Humber College
Advanced Diploma, 3D Animation
2018 to 2021
Federal University of Bahia| Universidade Federal da Bahia (UFBA)
Bachelor Degree, Interdisciplinary Arts
2016 to 2018
SAGA Art School
Certificate, Introduction to CG and Adobe Suite
2016 to 2018