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Team Member

The team member is responsible for preparing guest orders accurately and maintaining an organized, sanitary workspace. They must also provide excellent customer service and participate in company fundraising initiatives.

  • On-site
  • Calgary, AB
  • Posted Jul 30, 2026
  • 1 position

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Job summary

REPORTS TO: General Manager/Assistant Manager/Shift Leader Position Summary Statement: The line positions are critical to the daily success of the restaurant. Part of our mission is to serve hearty and flavorful food, and it has to be done right! The line is just that…the front lines of our operation and standards must be exceeded to ensure we execute on our mission. Job Requirements: Able to work in a fast-paced environment. Outgoing Friendly Evening and Weekend Availability Excellent menu and product knowledge. Accountable for the preparation of the guest’s order. Able to communicate effectively with guests and handle questions and concerns in a professional manner. Team player. Thanks the guest sincerely for their business. Participates in all Firehouse Subs® Public Safety Foundation fundraising initiatives. Maintains an organized, stocked, and sanitary work space. Able and willing to complete other restaurant functions such as cashier or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader. Maintains a safe work environment, adhering to all established food and safety guidelines. Able to lift up to 50 lbs. Basic English Basic French (optional, but always an asset!)

What you’ll do

The team member is responsible for preparing guest orders accurately and maintaining an organized, sanitary workspace. They must also provide excellent customer service and participate in company fundraising initiatives.

Requirements

Candidates must be able to work in a fast-paced environment with evening and weekend availability. The role requires the ability to lift up to 50 lbs and effective communication skills.

Listed skills

  • Customer servicePreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer Service
  • Food Preparation
  • Communication
  • Teamwork
  • Sanitation
  • Cashiering
  • Time Management
  • Problem Solving
  • Menu Knowledge
  • Safety Compliance
  • Product Knowledge
  • Professionalism
  • Lifting Ability
  • Management
  • Fundraising
  • Restaurant Operation

Job areas

  • Food & Beverage
  • Hospitality
  • Customer Service & Support
  • Team Member
  • Fast Food / Counter Worker
  • Kitchen Helpers
  • Fast Food and Counter Workers

Additional details

Minimum experience
0+ years
Posting language
English
Working hours
40 hours per week