Crew Member

Job summary

Crew Members are responsible for preparing and assembling hot and cold subs while maintaining food safety and cleanliness standards. They also handle guest orders, process payments, and collaborate with the team to ensure efficient service.

Job details

Company Description Firehouse Subs® is a fast-growing restaurant chain known for hearty, flavorful subs, heartfelt guest service, and strong support for public safety. Founded in Jacksonville, Florida in 1994 by two brothers and former firefighters, the brand is built on a legacy of fire and police service and a commitment to quality meats and cheeses. Through the Firehouse Subs Public Safety Foundation®, the company supports first responders and community safety initiatives. With more than 1,500 restaurants and hundreds more planned, Firehouse Subs is consistently recognized as a leading restaurant brand for supporting local community activities. The company continues to grow while focusing on strong partnerships with franchisees and area representatives. Role Description The Crew Member role at Firehouse Subs in Victoria, BC is a part-time, on-site position. Crew Members prepare and assemble hot and cold subs, follow food safety and quality standards, and maintain a clean and organized work area. Responsibilities include greeting guests, taking orders at the counter or register, handling cash and electronic payments accurately, and ensuring orders are made correctly and delivered promptly. Crew Members also restock supplies, support opening and closing tasks, and collaborate with team members to provide friendly, efficient service. This role involves standing for extended periods, working in a fast-paced environment, and following company procedures and safety guidelines. Qualifications Ability to deliver friendly, respectful customer service and communicate clearly with guests and team members. Capacity to work in a fast-paced food service environment, including basic food preparation, safe handling, and cleanliness. Strong teamwork skills, reliability, and willingness to follow directions and established procedures. Basic math and cash-handling abilities, with attention to accuracy at the point of sale. Ability to stand for extended periods and lift or move light to moderate items as needed. Previous restaurant or retail experience is helpful but not required; training is provided. Availability to work a flexible part-time schedule, including evenings, weekends, and holidays as needed.

What you’ll do

Crew Members are responsible for preparing and assembling hot and cold subs while maintaining food safety and cleanliness standards. They also handle guest orders, process payments, and collaborate with the team to ensure efficient service.

Requirements

Candidates should have strong communication skills, basic math abilities for cash handling, and the physical capacity to stand for long periods. Previous restaurant experience is helpful but not required as training is provided.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Food safety · Preferred
• Cash handling · Preferred
• Food preparation · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Food Preparation
• Cash Handling
• Teamwork
• Food Safety
• Communication
• Point Of Sale
• Time Management

Job areas

• Food & Beverage
• Hospitality
• Customer Service & Support
• Retail