We provide protection to Canadian families for when "what if" becomes "what now".
Sherwood Park, AB
First Canadian Financial Group has been protecting Canadians since 1988. Through First Canadian Insurance Corporation, a national, privately held life insurance company, the Group provides creditor life and disability coverage to consumers through financial services offices of automotive and recreational vehicle dealerships across the country. In 1998 it expanded into mechanical breakdown coverage with Millennium Insurance Corporation. Today, First Canadian is the largest aftermarket group of companies supplying insurance, mechanical breakdown protection and vehicle protection products to Canada's automotive and recreational vehicle industry.
Remote · Canada
The associate will support quote preparation, renewals, and new customer onboarding by coordinating data gathering and liaising with underwriting and administrative teams. They will act as a point of contact for customers and maintain accurate client records while assisting with pricing proposals and communication materials.
On-site · Sherwood Park
The Mechanical Administrator handles the registration and administration of policies and contracts while providing professional customer service to dealerships and customers. Responsibilities include processing remittances, maintaining accurate records, and resolving registration discrepancies.
On-site · Edmonton
The Senior Plan Administrator will assist with the transition of group benefit plans to new platforms and manage client inquiries through a CRM system. They will also identify operational gaps, recommend process improvements, and collaborate with internal teams to enhance system features.
On-site · Edmonton
Lead the build-out and management of claims adjudication and plan administration teams while designing efficient end-to-end workflows. Collaborate with senior leadership to drive strategic growth, technology selection, and operational excellence.
On-site · Sherwood Park
The Manager, End User Services will lead the service desk and workplace technology team to ensure high-quality support and consistent service delivery. This role involves managing Microsoft 365 environments, overseeing device lifecycle management, and fostering a culture of continuous improvement and professional development.
On-site · Sherwood Park
The Cancellation Agent is responsible for processing insurance and mechanical breakdown policy cancellations while ensuring accurate refund calculations. They provide exceptional service by answering high-volume inquiries from customers and dealerships and maintaining compliant, detailed records.
On-site · Sherwood Park
The Bilingual Cancellations Agent is responsible for processing insurance and mechanical breakdown policy cancellations while providing exceptional service to customers and dealerships. This role involves verifying documentation, calculating refunds, and maintaining accurate records in accordance with regulatory guidelines.
On-site · Pointe-Claire
The Group Underwriter is responsible for assessing risks, establishing rates, and recommending competitive pricing strategies for group insurance plans. They collaborate with sales teams to support negotiations and ensure financial accuracy for new business and renewals.
On-site · Edmonton
The Group Underwriter evaluates, prices, and negotiates group benefits insurance products while collaborating with sales teams to ensure competitive solutions. They also manage assigned workloads, analyze industry trends, and provide strategic support to meet business risk tolerance levels.
On-site · Sherwood Park
The role involves supporting customers with insurance inquiries and adjudicating ancillary claims to ensure accuracy and efficiency. You will also be responsible for logging claims, reviewing estimates, and processing payments in accordance with policy terms.
