Customer Service Representative CBC

Job summary

Assist customers with financial activities including deposits, withdrawals, bill payments, and cashing cheques. Identify customer financial needs and recommend appropriate bank products and services while following regulatory policies.

Job details

Assist customers with financial activities including deposits, withdrawals, bill payments, and cashing cheques. Identify customer financial needs and recommend appropriate bank products and services while following regulatory policies. Candidates should have strong interpersonal skills, basic math proficiency, and experience with Microsoft Office. Previous experience in cash handling, customer service, or financial software is preferred, and a clean criminal and credit check is required.

What you’ll do

Assist customers with financial activities including deposits, withdrawals, bill payments, and cashing cheques. Identify customer financial needs and recommend appropriate bank products and services while following regulatory policies.

Requirements

Candidates should have strong interpersonal skills, basic math proficiency, and experience with Microsoft Office. Previous experience in cash handling, customer service, or financial software is preferred, and a clean criminal and credit check is required.

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Cash handling · Preferred
• Sales · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Interpersonal Skills
• Basic Mathematics
• Calculator Usage
• Computer Literacy
• Microsoft Office
• Cash Handling
• Customer Service
• Sales

Job areas

• Customer Service & Support
• Finance & Accounting
• Retail

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