Regional Technical IT Analyst, Vancouver Island

Job summary

Provide audio/visual and technical IT support for regional offices, committee meetings, and satellite locations. Troubleshoot technical issues and deliver training to empower users and ensure seamless technology operations.

Job details

FNHA Overview The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders. The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes. The First Nations Health Authority is committed to respecting diversity within our workforce. Preference will be given to individuals who identify as First Nations from a Nation located on Vancouver Island or the surrounding areas. All interested First Nations, Inuit or Métis individuals are encouraged to apply. The First Nations Health Authority has a mandate to increase First Nations representation in the workforce. Applicant skills, perspectives and lived experience may be matched for this role, or other opportunities within the FNHA. FNHA is proud to have been named one of BC’s Top Employers for 2026. Learn more about why we were selected here . his role provides audio/visual support for sub-regional, regional, and committee meetings during Fall Caucus, while also delivering technical support to Vancouver Island regional and satellite offices. The successful candidate will help ensure seamless technology operations and a positive user experience across the region. Title: Regional Technical IT Analyst Salary: $76,530 - $95,662 - $105,229 per year (pay range explained below) Contract: Term- 6 months Hours: Monday – Friday 8am- 4pm or 8:30am- 4:30pm Location: Stz’uminus – Ladysmith- with travel between regional offices. About The Role Are you passionate about technology and helping people succeed? As a key member of the regional team, you'll provide hands-on IT support that enables staff, communities, and partners to stay connected and productive. Working closely with both regional and corporate IMIT teams, you'll troubleshoot technical issues, support events and infrastructure, and deliver training that empowers users to make the most of their technology. This is an exciting opportunity to make a meaningful impact while supporting the ongoing growth and transformation of FNHA services. About You To be successful in this role you will have/be – Education A university degree in Computer Science, college degree with a technical major or an equivalent combination of education, training and experience Experience 5 to 7 years of recent or relevant experience or a combination or education and experience Requirements Valid Class 5 BC driver’s license Ability to determine requirements for IT support Please refer to Job Specification section of the Job Description for more details. Working at FNHA As a member of the team, you will have access to a wide range of employee benefits, including: Municipal Pension plan with an employer contribution of 9.31% 3 weeks’ vacation, which increases with service to 4 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day, National Day of Truth and Reconciliation, Easter Monday and Boxing Day 5 cultural days per year for non-union First Nations, Inuit, or Métis employees Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment And more! Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting. The Pay Range is the minimum and maximum annual salary based on full time equivalent hours. Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements. The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level. Internal employee compensation will be determined as per the FNHA Employee Total Compensation Policy. How To Apply If this sound likes the opportunity for you, please click on the 'Apply for Job' button. Closing date: September 28(at 23:59) Interviews will be held in September and October Resources For more information about us, please visit: www.fnha.ca/about/work-with-us For information about https://www.fnha.ca/what-we-do/cultural-safety-and-humility and for information about Land Acknowledgements If you have any inquiries or issues please contact FNHA Recruitment at careers@fnha.ca Follow us at: Facebook Twitter LinkedIn Instagram

What you’ll do

Provide audio/visual and technical IT support for regional offices, committee meetings, and satellite locations. Troubleshoot technical issues and deliver training to empower users and ensure seamless technology operations.

Requirements

Requires a university or college degree in Computer Science or a technical major, combined with 5 to 7 years of relevant experience. A valid Class 5 BC driver's license is mandatory for travel between sites.

Benefits

• Municipal Pension Plan • Vacation • Personal Days • Volunteer Day • Public Holidays • Cultural Days • Group Health Benefits • Health Care Spending Account

Listed skills

• Troubleshooting · Preferred
• Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Audio/Visual Support
• Technical Support
• Troubleshooting
• Infrastructure Support
• User Training
• IT Operations
• Customer Experience

Job areas

• Technology
• Healthcare
• Customer Service & Support
• Government & Public Sector