Assistant Branch Manager Hamilton/Halton

Hamilton, ON
On-site
Posted Oct 7, 2026
1 position

$69,931–$96,155 / year

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: College diploma
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Support operations across Hamilton/Halton branches, coach and develop employees, and deliver strong member experiences and financial advice. Lead sales and service plans, monitor budgets and operational controls, support business retention and product consolidation, and track local market activity.

Job details

Why FirstOntario? Competitive compensation packages Top-tier health and wellness benefits, including comprehensive benefits packages Enhanced mental health benefits through SunLife and TELUS Health Exclusive banking benefits Up to $1000 per year towards professional development Pension Plan Company-wide Employee Volunteer program (Blue Wave Program) Employee and Family Assistance Program Job Overview Primary Duties and Responsibilities The Assistant Branch Manager is responsible for supporting and developing dedicated employees to create memorable experiences for existing and new members while ensuring efficient branch operations across all Hamilton/Halton Region branches. Support multiple branch operations where trademark member experience takes place with every interaction and business results soar Regularly coach and provide feedback to the branches team members to enable them to have confidence in what they do, help them grow and drive to excel Focus on end-to-end member experience to build and maintain incredible relationships with those who do business with us Be a trusted advisor to help the teams so they too can help our members meet their short and long term financial goals Steward digital and multichannel usage to meet members' needs Actively support the development and execution of an effective plan to keep 3rd Party Generated Business on the books and consolidate other products for these new members with FirstOntario Closely monitor and tightly maintain controls in accordance with policies to ensure operational integrity and perform credit quality functions Involve the teams while you implement disciplined sales and services leadership processes and plans that deliver on member service and campaigns to support achieving annual financial targets Be on top of your budget responsibilities by monitoring expense activities and taking prompt corrective action as required Stay informed on local market activities and our competitive position relative to others in our communities Job Specifications and Technical Requirements Have a sound business acumen with a post-secondary degree or diploma in business, finance, or economics or an equivalent combination of education and industry experience Have three (3) to five (5) years of retail branch experience that has made you a guru of our products and services Have strong sales management skills in setting and monitoring sales targets, plans, pipelines and activities Demonstrate with enthusiasm your sales experience preferably in the financial services/mortgage financing industry Be confident and skilled in taking initiative, assessing requirements, developing plans and taking the lead in making plans a reality This posting is for an existing vacancy. Salary Range: $69,931 to $96,155 annually. Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success. Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

What you’ll do

Requirements

Requires a post-secondary degree or diploma in business, finance, or economics, or an equivalent combination of education and industry experience. Candidates should have three to five years of retail branch experience, strong sales management skills, preferably financial services or mortgage financing experience, and the ability to take initiative and execute plans.