FC

FirstOntario Credit Union

Verified Job Source

Celebrating community and sharing tips to simplify your banking needs while growing your wealth.

Hamilton, ON

Banking
501–1,000 people

About

When you do your everyday transactions, borrowing and investing with FirstOntario, you’re not just a member, you’re an owner. By joining FirstOntario, you become part of a special kind of organization – one that shares its profits and decision-making with the people who use its services. With FirstOntario, you have a relationship with decision-makers from your own community, and you have a say in how we’re governed. Today, FirstOntario Credit Union serves more than 115,000 Members with a full suite of banking products and has 29 locations serving 14 communities within the Hamilton, Halton, Niagara, Haldimand/Norfolk and Oxford regions.

Open positions

Manager, Credit Solutions, CMHC Underwriting

Hybrid · Hamilton

Lead the underwriting, credit management, and administration of a commercial lending portfolio focusing on CMHC-insured multifamily and construction loans. Manage a team of Commercial Business Analysts and collaborate with internal stakeholders to grow the CMHC lending platform while maintaining risk standards.

Personal Assisted Teller (Part-Time)

On-site · Hamilton

Provide efficient and professional transactional sales and service to credit union members using PTM technology. Proactively identify opportunities to enhance member value through cross-selling and referrals while resolving member inquiries.

Branch Manager

On-site · Cayuga

Lead a branch team to deliver exceptional member experiences while ensuring efficient operations and achieving financial targets. Responsibilities include coaching staff, managing budgets, and implementing sales and service leadership processes.

Banking Specialist, Not-For-Profit & Emerging Brands

Hybrid · Hamilton

Serve as the primary relationship banker for not-for-profit organizations and emerging brands, building the NFP line of business from the ground up. Provide strategic financial advice, tailored banking solutions, and comprehensive relationship management to mission-driven organizations.

Information Security Analyst (IT)

Hybrid · Hamilton

The analyst manages day-to-day security operations and investigates security events detected by enterprise systems. Key duties include designing security architecture, conducting vulnerability assessments, and maintaining security baselines and policies.

Systems Engineer

Hybrid · Hamilton

The Systems Engineer is responsible for monitoring, securing, and automating FirstOntario's enterprise infrastructure across on-premises and Azure cloud environments. The role provides Tier 3 technical expertise to ensure the reliability, scalability, and resilience of business-critical platforms.

Manager, Information Security

Hybrid · Hamilton

The Manager of Information Security oversees the IT security operations centre and implements new security solutions and policies. They are responsible for managing the security team, conducting vulnerability audits, and ensuring the confidentiality and integrity of enterprise data.

Vice President, Marketing & Digital Strategy

Hybrid · Hamilton

The VP is accountable for the strategic direction and digital transformation of marketing across FirstOntario Credit Union and its sub-brands. The role focuses on driving member acquisition and engagement through a data-driven, integrated marketing and digital roadmap.

Member Experience Representative (Temporary up to 12 months)

On-site · Hamilton

Provide exceptional member service by identifying financial needs and offering relevant products and advice to meet member goals. Handle daily branch operations including transactional services, cash balancing, and administrative support.

VP, Technology & Cloud Engineering

Hybrid · Hamilton

The VP of Technology & Cloud Engineering drives the overall technology strategy and oversees the design and operation of cloud and on-prem infrastructure. The role focuses on ensuring reliability, scalability, and security while aligning technical execution with business goals and managing large IT budgets.

Member Service Representative (Part-Time)

Hybrid · Hamilton

Provide efficient transactional sales and service to members while proactively identifying opportunities for cross-selling and referrals. Ensure operational accuracy in cash balancing, auditing, and adherence to banking policies and procedures.

Senior Credit Analyst, Dealer Finance

On-site · Hamilton

Responsible for reviewing and processing dealer finance credit applications, specifically focusing on near and non-prime loans. The role involves managing dealership relationships, ensuring loan security, and adhering to lending authority guidelines.

Member Service Representative (Part-Time)

Hybrid · Thorold

Provide efficient transactional sales and service to members while proactively identifying opportunities for cross-selling and referrals. Handle daily branch operations including cash balancing, auditing, and administrative upkeep.

Senior Member Experience Representative, Remote Banking

Hybrid · Hamilton

Provide timely and accurate financial advice to members to help them meet their goals while identifying sales opportunities for banking products. Support members with complex financial transactions and maintain a pipeline of acquisition and retention opportunities using a CRM.

Member Service Representative (Part-time)

Hybrid · Brantford

Provide efficient transactional sales and service to members while proactively identifying opportunities for cross-selling and referrals. Handle daily branch operations including cash balancing, auditing, and administrative upkeep.

Member Service Centre Representative (Part-time)

Remote · Canada

Provide efficient transactional sales and customer service to members via phone and in-person. Identify member needs to provide qualified referrals and perform operational accountabilities including audits and policy adherence.

Member Experience Representative (Temporary up to 12 months)

On-site · Hamilton

Provide exceptional member service and financial advice to help members meet their financial goals. Handle branch operations including transactional services, cash balancing, and proactive business development to increase share of wallet.

Commercial Services Member Consultant (Temporary Up to 12 months)

On-site · Hamilton

The role is responsible for managing commercial memberships, facilitating commercial lending, and ensuring regulatory compliance for the Business Banking Group. It involves processing sales opportunities, managing portfolio reporting, and providing high-level service to high-value members.

Senior Manager, Sales & CRM Optimization

Hybrid · Hamilton

The role is responsible for the end-to-end launch and management of the Member Relationship Management (MRM) platform, including configuration, workflows, and automation. It also involves driving adoption strategies and executing sales-driven campaigns to deepen member engagement across Retail, Business, and Wealth sectors.