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Hamilton, ON
When you do your everyday transactions, borrowing and investing with FirstOntario, you’re not just a member, you’re an owner. By joining FirstOntario, you become part of a special kind of organization – one that shares its profits and decision-making with the people who use its services. With FirstOntario, you have a relationship with decision-makers from your own community, and you have a say in how we’re governed. Today, FirstOntario Credit Union serves more than 115,000 Members with a full suite of banking products and has 29 locations serving 14 communities within the Hamilton, Halton, Niagara, Haldimand/Norfolk and Oxford regions.
Hybrid · Brantford
Provide efficient transactional sales and service to members while proactively identifying opportunities for cross-selling and referrals. Handle daily branch operations including cash balancing, auditing, and administrative upkeep.
Remote · Canada
Provide efficient transactional sales and customer service to members via phone and in-person. Identify member needs to provide qualified referrals and perform operational accountabilities including audits and policy adherence.
On-site · Hamilton
Provide exceptional member service and financial advice to help members meet their financial goals. Handle branch operations including transactional services, cash balancing, and proactive business development to increase share of wallet.
On-site · Hamilton
The role is responsible for managing commercial memberships, facilitating commercial lending, and ensuring regulatory compliance for the Business Banking Group. It involves processing sales opportunities, managing portfolio reporting, and providing high-level service to high-value members.
On-site · St. Catharines
The representative provides exceptional member service and financial advice to help members meet their financial goals. They are responsible for business development, transactional services, and branch operational tasks including cash custody and auditing.
Hybrid · Hamilton
The Wealth Associate serves as the primary contact for Wealth Connect, providing investment advice and driving business development to increase wealth-related assets. They are responsible for conducting discovery interviews, making product recommendations, and maintaining strong relationships with members and internal partners.
Hybrid · St. Catharines
The Investment Advisor manages and grows a book of business by providing holistic wealth management and financial planning services to members. They are responsible for building relationships with community partners and coordinating with external professionals to deliver tailored investment solutions.
Hybrid · Woodstock
The role involves adjudicating mortgage broker credit submissions and reviewing Alt A mortgage applications and renewals. Additionally, the position requires monitoring credit submission quality and providing expert support on adjudication platforms.
On-site · Hamilton
The Member Service Representative provides prompt and efficient transactional sales and service to members while assisting with business development goals. They must apply member-first principles and ensure member needs are prioritized over administrative tasks.
On-site · Hamilton
The Commercial Services Member Consultant is responsible for creating new memberships and assisting with commercial lending and cash management. This role involves regular communication with members and internal departments to ensure compliance and provide high-level service.
On-site · St. Catharines
The Assistant Branch Manager supports and develops employees to enhance member experiences and ensures efficient branch operations. They coach team members, focus on member relationships, and monitor operational integrity.
On-site · St. Catharines
The Branch Manager is responsible for leading a team to create memorable experiences for members while ensuring efficient branch operations. This includes coaching team members, managing budgets, and driving business results through effective sales and service leadership.
On-site · Hamilton
The Dealer Finance Clerk is responsible for processing and reviewing loan applications from dealerships and ensuring all loans are secure before being advanced. The role includes managing relationships with dealerships and completing daily tracking and follow-up on pending deals.
On-site · Hamilton
The Member Experience Representative is responsible for providing exceptional member service and identifying financial solutions for members. They will assist in achieving business development goals set by the Branch Manager across multiple branches.
Hybrid · Hamilton
The Manager, Legal Services provides operational leadership for the legal department, overseeing contract governance, legal workflows, and corporate records administration. The role involves managing legal requests, supporting regulatory filings, and coordinating with external counsel to mitigate enterprise risk.
Hybrid · Hamilton
The VP of Technology & Cloud Engineering drives technology strategy and oversees the design of IT infrastructure while managing budgets and ensuring security. This role champions innovation and aligns technology with business goals to support company growth.
Hybrid · Hamilton
The DBA Architect is responsible for the design, implementation, and operational support of enterprise database platforms in a hybrid environment. This includes managing database architecture, ensuring high availability, optimizing performance, and maintaining security and regulatory compliance.
On-site
Why FirstOntario? Competitive compensation packages Top-tier health and wellness benefits, including comprehensive benefits packages Enhanced mental health benefits through SunLife and TELUS Health Exclusive banking benefits Pension Plan Up to $1000 per year towards professional development Company-wide Employee Volunteer program (Blue Wave Program) Employee and Family Assistance Program Job Overview The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members' financia…
