FC

FirstOntario Credit Union

Verified Job Source

Celebrating community and sharing tips to simplify your banking needs while growing your wealth.

Hamilton, ON

Banking
501–1,000 people

About

When you do your everyday transactions, borrowing and investing with FirstOntario, you’re not just a member, you’re an owner. By joining FirstOntario, you become part of a special kind of organization – one that shares its profits and decision-making with the people who use its services. With FirstOntario, you have a relationship with decision-makers from your own community, and you have a say in how we’re governed. Today, FirstOntario Credit Union serves more than 115,000 Members with a full suite of banking products and has 29 locations serving 14 communities within the Hamilton, Halton, Niagara, Haldimand/Norfolk and Oxford regions.

Open positions

Member Service Representative (Part-Time)

On-site · Niagara Falls

Provide prompt, efficient, and courteous transactional sales and service to members while proactively identifying opportunities to enhance their banking experience. Maintain operational accuracy by adhering to policies, balancing cash, and assisting with branch upkeep.

Member Experience Representative - Repost

On-site · Burlington

Provide exceptional member service and financial advice to help members meet their financial goals. Manage branch operations including cash handling, audits, and business development activities to increase share of wallet.

Member Experience Representative

On-site · Thorold

The representative provides exceptional member service and financial advice to help members meet their financial goals. They are responsible for business development, transactional services, and branch operational tasks including cash auditing and custody.

Senior Manager, Credit Solutions, Commercial Services

Hybrid · St. Catharines

The role is responsible for the credit management, underwriting, and administration of a commercial loan portfolio while leading a team of Business Analysts. It involves structuring deals, monitoring risk guidelines, and supporting the Account Management team to achieve growth targets.

Member Service Representative (Temporary up to 12 months)

Hybrid · Hamilton

Provide efficient transactional sales and service to members while proactively identifying opportunities for cross-selling and referrals. Ensure operational accuracy by balancing cash daily and adhering to banking policies and procedures.

Senior Member Experience Representative, Remote Banking

Hybrid · Hamilton

Provide accurate financial advice and consultative services to members to help them meet their financial goals. Identify sales opportunities across banking products and manage complex financial transactions while maintaining trust and compliance.

Director, Community Banking Group & Emerging Brands

Hybrid · Hamilton

The role focuses on deepening relationships with not-for-profit members and emerging brands to drive growth in deposits, lending, and wealth management. It involves acting as a community ambassador, managing a member portfolio, and coordinating with the Community Impact team to facilitate volunteerism and sponsorship.

Member Service Representative (Part-Time)

Hybrid · St. Catharines

Provide efficient transactional sales and service to members while proactively identifying opportunities for cross-selling and referrals. Handle daily branch operations including cash balancing, auditing, and adhering to security policies.

Member Experience Representative (Temporary up to 24 months) - Repost

On-site · St. Catharines

The Member Experience Representative provides exceptional financial service and advice to members while identifying opportunities for business development. They are responsible for transactional services, branch operations, and maintaining member relationships to ensure the institution is the primary financial choice.

Sr. Organizational Development Consultant

Hybrid · Hamilton

The role focuses on designing and implementing strategies to enhance organizational effectiveness, employee engagement, and overall performance. Key duties include leading enterprise-wide OD projects, conducting organizational assessments, and providing coaching to leadership on team effectiveness.

Member Experience Representative (Temporary up to 12 months)

On-site · Niagara Falls

Provide exceptional member service and financial advice to help members meet their financial goals. Handle branch operations including transactional services, cash management, and proactive business development activities.

Vice President, Wealth

Hybrid · Hamilton

The Vice President of Wealth Management leads the sales strategy and oversees all wealth business units, including financial planning, mutual funds, and private wealth advisory. The role focuses on growing the business, managing strategic partnerships, and mentoring staff to ensure profitability and compliance with operating standards.

Project Manager

Hybrid · Hamilton

The Project Manager provides leadership and support to internal stakeholders to coordinate and manage corporate projects from initiation to completion. They are responsible for project governance, risk mitigation, and maintaining detailed project artifacts and status reports.

Manager, Credit Solutions, CMHC Underwriting

Hybrid · Hamilton

Lead the underwriting, credit management, and administration of a commercial lending portfolio focusing on CMHC-insured multifamily and construction loans. Manage a team of Commercial Business Analysts and collaborate with internal stakeholders to grow the CMHC lending platform while maintaining risk standards.

Branch Manager

On-site · Cayuga

Lead a branch team to deliver exceptional member experiences while ensuring efficient operations and achieving financial targets. Responsibilities include coaching staff, managing budgets, and implementing sales and service leadership processes.