FC

FirstOntario Credit Union

Verified Job Source

Celebrating community and sharing tips to simplify your banking needs while growing your wealth.

Hamilton, ON

Banking
501–1,000 people

About

When you do your everyday transactions, borrowing and investing with FirstOntario, you’re not just a member, you’re an owner. By joining FirstOntario, you become part of a special kind of organization – one that shares its profits and decision-making with the people who use its services. With FirstOntario, you have a relationship with decision-makers from your own community, and you have a say in how we’re governed. Today, FirstOntario Credit Union serves more than 126,000 Members with a full suite of banking products and has 29 locations serving 14 communities within the Hamilton, Halton, Niagara, Haldimand/Norfolk and Oxford regions.

Open positions

Senior Analyst, Treasury Settlement

Hybrid · Hamilton

Own the Treasury cash management system, including implementation, configuration, controls, integrations, user support, and ongoing development. Control trade settlement, collateral, counterparty exposure, liquidity deployment, forecasting, reporting, and compliance across Treasury activities.

Member Service Representative (Part-Time Temporary up to 12 months)

On-site · Hamilton

Provide courteous and efficient banking transactions and service, identify member needs, and support sales through cross-selling and referrals. Maintain accurate cash and operational processes, follow branch policies, and assist with daily branch duties and member concerns.

Member Service Centre Representative (Part-Time)

Hybrid · St. Catharines

Provide prompt, efficient, and courteous transactional sales and service to members by phone. Proactively ensure members' needs are met and refer them to other staff when appropriate, while completing sales, service, and operational duties.

Member Experience Representative (Temporary up to 12 months) - Repost

On-site · Hamilton

Deliver exceptional member service and relevant financial advice while identifying sales opportunities, recommending products, and supporting members in meeting their financial goals. Perform branch transactions and operational duties, support other branch roles, and contribute to business development and branch objectives.

Member Experience Representative - Repost

On-site · St. Catharines

Deliver exceptional member service and relevant financial advice while identifying member needs, recommending suitable products, and achieving sales and business development goals. Perform branch transactions and operational duties, support colleagues across branches, and follow cash-handling, audit, safety, and delegated-authority procedures.

Member Experience Representative - Repost

On-site · St. Catharines

Deliver exceptional member service and timely financial advice, identify members' financial needs, and recommend suitable products and services. Develop business and meet portfolio goals while supporting branch transactions, operational controls, cash management, and other branch staff.

Vice President, Wealth

Hybrid · Hamilton

Lead FirstOntario’s Wealth Management business and strategy, overseeing financial planning, investment, insurance, brokerage, and trust services while driving sales, profitability, and community engagement. Develop and mentor high-performing teams, manage strategic partners and budgets, ensure compliance and risk controls, and advise executive leadership on business cases and strategic initiatives.

IT GRC Coordinator

On-site · Hamilton

Support the maintenance of IT policies and documentation, assist with risk assessments and remediation tracking, and monitor compliance activities and information security controls. Coordinate audit and compliance reviews, maintain evidence and records, support awareness and training, and escalate identified risks or gaps.

Senior Member Experience Representative, Remote Banking

Remote · Hamilton, Ontario, Canada

Provide members with timely financial advice and support for routine and complex banking transactions across virtual, phone, and in-person channels. Identify and close sales opportunities, maintain member and sales records, make qualified referrals, support team members, and ensure operational accuracy and compliance.

Operational Database Administrator

Hybrid · Hamilton

Administer and maintain enterprise SQL Server databases across on-premises and Azure environments, ensuring availability, security, performance, and reliable production operations. Support backups, recovery, disaster recovery, banking applications, cloud migrations, incident response, and operational improvements through monitoring, automation, and documentation.

Member Service Representative (Part-Time)

On-site · Hamilton

Provide courteous and accurate banking transactions and service, identify member needs, and support sales through cross-selling, referrals, and retention activities. Follow operational and cash-handling procedures, balance cash, assist with branch upkeep, and support other branch roles as needed.

Member Consultant Chatham

On-site · Chatham-Kent

Provide members and prospective members with timely, accurate financial advice and plans tailored to their goals. Achieve sales targets by identifying opportunities, cross-selling products and services, completing credit sales, and making qualified referrals to other teams.

Manager, Information Security

Hybrid · Hamilton

Manage the Information Security Operations team and oversee daily security operations, security solution deployment, monitoring, incident investigation, and escalation support. Maintain enterprise security architecture and documentation, lead security awareness and risk management efforts, and oversee vulnerability assessments, penetration tests, audits, and business continuity and disaster recovery planning.

Member Experience Representative

On-site · Hamilton

Deliver exceptional member service and relevant financial advice, identify member needs, and recommend products and services to support financial goals and business development targets. Perform branch transactions and operational duties, including cash balancing, audits, administrative support, and assisting staff across branches.

Business Analyst CMHC Commercial Services

Hybrid · Hamilton

Analyze and underwrite CMHC-insured commercial real estate financing, primarily for multifamily housing, including financial and property analysis, due diligence, credit submissions, and funding coordination. Manage ongoing loan portfolios through annual reviews, covenant monitoring, performance analysis, and identification of emerging risks.

Assistant Branch Manager Hamilton/Halton

On-site · Hamilton

Support operations across Hamilton/Halton branches, coach and develop employees, and deliver strong member experiences and financial advice. Lead sales and service plans, monitor budgets and operational controls, support business retention and product consolidation, and track local market activity.

Account Manager, Commercial Services

Hybrid · Hamilton

Manage and grow a portfolio of commercial members by providing trusted financial advice, developing new business, and meeting sales targets across loans, mortgages, deposits, and fees. Source, underwrite, administer, and review commercial credit files, manage portfolio risks and annual reviews, and represent FirstOntario in the local business community.

Credit Adjudicator, Mortgage Broker Services

Hybrid · Woodstock

Review, recommend, and adjudicate mortgage broker credit submissions and Alternative-A applications and renewals within approved limits, while preparing credit documents and ensuring accurate, timely submissions. Support brokers, members, and colleagues; serve as a subject matter expert on adjudication platforms; and recommend improvements to lending processes, systems, and service.

Member Experience Representative

On-site · Tillsonburg

Deliver exceptional member service and relevant financial advice, identify members' needs, and recommend products and services that support their financial goals. Develop business and meet portfolio goals while handling transactions, branch operations, cash controls, audits, and administrative support across branches as needed.

Member Experience Representative (Temporary up to 12 months) - Repost

On-site · Hamilton

Provide exceptional service and timely financial advice to members and prospective members, identify their financial needs, and recommend suitable products and services. Support sales and business development goals, complete branch transactions and operational duties, and assist staff across branches as required.