Retail Sales Manager

Job summary

Direct and evaluate daily retail operations, manage staff, and oversee merchandise selection, pricing, marketing, budgets, and sales performance. Recruit and supervise employees, administer payroll and performance reviews, and resolve customer or supply issues.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Oversee payroll administration Conduct performance reviews Supervise office and volunteer staff Additional information Personal suitability Adaptability Analytical Collaborative Creativity Efficiency Energetic Goal-oriented Hardworking Integrity Outgoing Positive attitude Proactive Quick learner Time management Client focus Efficient interpersonal skills Flexibility Interpersonal awareness Judgement Organized Team player Maturity Patience Resourcefulness Ability to multitask

What you’ll do

Direct and evaluate daily retail operations, manage staff, and oversee merchandise selection, pricing, marketing, budgets, and sales performance. Recruit and supervise employees, administer payroll and performance reviews, and resolve customer or supply issues.

Requirements

Requires a secondary (high) school graduation certificate and 3 to less than 5 years of experience. The posting also emphasizes adaptability, analytical and interpersonal skills, customer focus, organization, teamwork, and the ability to multitask.

Listed skills

• Budgeting · Preferred
• Customer service · Preferred
• Time management · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Management
• Market Research
• Sales Analysis
• Merchandise Procurement
• Pricing Policies
• Marketing Strategy
• Budgeting
• Revenue and Expense Monitoring
• Recruitment and Hiring
• Payroll Administration
• Performance Reviews
• Customer Service
• Complaint Resolution
• Time Management
• Teamwork

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Marketing