Quality Supervisor

Job summary

The Quality Supervisor is responsible for implementing and maintaining the company quality management system while overseeing floor inspectors and process auditors. They lead corrective action plans, manage non-conforming material, and ensure production meets all customer and quality standards.

Job details

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Summary The Quality Supervisor has primary responsibility for implementation and the supporting maintenance of the company quality management system; reporting on the performance of the quality system for review and as a basis for improvement of the quality system. (Using Layered Process Audits, Flex-N-Gate Quality Audit Process, Customer Required Audits, Control Plan Audits) They will work with employees, suppliers and customers to produce quality products that meet or exceed the customer and plant's requirements. Core Competencies Customer Focus Communication Energy and Stress Team Work Problem Solving Time Management Creative and Innovative Thinking Development and Continual Learning GDT/blueprint reading Basic CMM/Layout understanding Research and Analysis Decision Making and Judgement Providing Consultation Planning and Organizing Accountability and Dependability Ethics and Integrity Analytical Job Duties Act as a liaison with internal and external parties on matters relating to the quality system. Oversee hourly floor inspectors/process auditors to ensure they are properly trained and qualified to relation to product(s) being inspected. Customer needs, meeting quality standards for services, and evaluation of customer satisfaction. Production processes, quality control, costs, and other techniques for maximizing the effective manufacture, assembly and distribution of goods Approve hourly associates’ hours and maintain attendance records daily. Ensure process auditors are staffed, trained and performing duties as called out in their work instructions Support manufacturing in the development of job instructions and maintain and train quality associates on quality related job instructions and procedures. Makes decisions in regard to disposition of non-conforming material and ensure proper containment and follow up is done. Support PPAP process to customers by helping develop Process Flows, PFMEA and control plans with teams. Train, develop, evaluate, promote, and discipline subordinate personnel. Lead Corrective Action Plan development, implementation and follow-up as quality problems occur. Cultivate and expand positive employee morale Ensure production is producing quality product to specifications. Document all activities as required. Provide support and maintain compliance with all company guidelines, union contracts, International Quality Standards (ie ISO, IATF, etc.) and all applicable government regulations and standards. Perform additional assignments per manager’s direction. Requirements High School Diploma or Equivalent. Minimum of 6 years experience in a manufacturing facility that offered the opportunity to gain a well rounded background in quality management. Six Sigma certification preferred. Machines and tools, including their designs, uses, repair, and maintenance. Arithmetic, algebra, geometry, calculus, statistics, and their applications. Production processes, quality control, costs, and other techniques for maximizing the effective Strong organizational skills. Strong communication skills (both verbal and written). Proficiency with database applications and administration systems, specifically Microsoft Office and the use of statistical software. Ability to work effectively alone and prioritize. Must be able to work shift rotation Must be a highly motivated, service and team-oriented individual with an attention to detail. Enthusiasm for challenge and new initiatives are prerequisites. Strong analytical ability Supervisory and interpersonal skills are required Troubleshooting ability is required Strong decision making and problem solving skills Demonstrated good internal customer service skills Good presentation skills Ability to manage multiple projects. Detail oriented Good computer skills What We Offer • Medical, dental, prescription, vision, life and disability insurance • RRSP retirement savings plan • Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement • Paid holidays and vacation time What do our employees have to say? “It engages you professionally, and provides learning opportunities.” “Lots of growth opportunity.” "The company’s young enough to be exciting, but old enough to be stable.” "Not just a job—a great place to work!" Flex-N-Gate is an equal opportunity employer. Ontario Human Rights Code and AODA.

What you’ll do

The Quality Supervisor is responsible for implementing and maintaining the company quality management system while overseeing floor inspectors and process auditors. They lead corrective action plans, manage non-conforming material, and ensure production meets all customer and quality standards.

Requirements

Candidates must have a high school diploma or equivalent and a minimum of 6 years of experience in a manufacturing quality management role. Proficiency in statistical software, Microsoft Office, and strong analytical and supervisory skills are required.

Benefits

• Medical insurance • Dental insurance • Prescription insurance • Vision insurance • Life insurance • Disability insurance • RRSP retirement savings plan • Safety training • Continuous learning and development programs • Tuition reimbursement • Paid holidays • Paid vacation time

Listed skills

• Problem solving · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Quality management systems
• Layered process audits
• GDT
• Blueprint reading
• CMM
• PPAP
• PFMEA
• Control plans
• Corrective action planning
• Statistical software
• Microsoft Office
• Supervisory skills
• Problem solving
• Decision making
• Analytical skills
• Communication
• Continuous Development
• Six Sigma Certification
• Accountability
• Blueprint Reading
• Organizational Skills
• Process Failure Mode And Effects Analysis (PFMEA)
• Ethical Standards And Conduct
• Strong Work Ethic
• Planning
• Self-Motivation
• Analytical Skills
• Quality Management Systems
• Research
• Algebra
• Arithmetic
• Auditing
• Automotive Industry
• Calculus
• Decision Making
• Customer Service
• Quality Auditing
• Computer Literacy
• Database Application
• Geometry
• International Automotive Task Force
• Innovation
• Interpersonal Communications
• Problem Solving
• Medical Prescription
• Production Part Approval Process
• Presentations
• Production Process
• Quality Management
• Safety Training

Job areas

• Manufacturing
• Management & Leadership
• Engineering
• Customer Service & Support
• Quality Supervisor
• Quality Assurance Supervisor
• Management and Organization Analysts
• Quality Control Systems Managers
• Industrial Production Managers