Account Manager - Sales

Job summary

Manage, retain, and grow established customer accounts across Ontario while developing new business in biotechnology, pharmaceutical, CDMO, and related life science markets. Sell Tri-Canada’s process equipment and components, build relationships with customer stakeholders, develop account strategies and sales pipelines, coordinate technical solutions, maintain CRM records, and meet sales and profitability objectives.

Job details

Company: Tri-Canada About Us: Tri-Canada is a leading single-source provider of sanitary process solutions for the pharmaceutical, biotechnology, food, dairy, and beverage industries. With nearly 50 years of industry experience, we provide sanitary pumps, valves, fittings and tubing, hose assemblies, gaskets and seals, as well as high-purity and single-use solutions. Through strong technical expertise, in-house fabrication capabilities, and partnerships with leading manufacturers, Tri-Canada helps customers meet demanding sanitary and high-purity process requirements with reliable, high-quality solutions. Visit our website: https://tricanada.com/ Position Summary Tri Canda Industries Ltd is seeking an experienced Account Manager to manage and grow an established customer base across Ontario Canada. This is an opportunity for a proven sales professional—or an experienced bioprocess professional ready to transition into sales—to take over a strong set of existing accounts while developing new business across the biotechnology and pharmaceutical markets. The ideal candidate will have strong knowledge of bioprocess manufacturing and the ability to build trusted customer relationships, identify opportunities, and provide practical solutions to customer needs. Key Responsibilities Manage, retain, and grow an established customer base throughout Ontario. Develop new opportunities within biotechnology, pharmaceutical, CDMO, and related life science accounts. Sell across Tri Canada’s portfolio, including valves, pumps, gaskets, hoses, fittings, single-use assemblies, mixing systems, and other bioprocess equipment and components. Build relationships with engineering, manufacturing, operations, procurement, and other key customer stakeholders. Understand customer processes and identify opportunities where Tri Canada can provide value. Develop account strategies and maintain a healthy sales pipeline. Work with internal technical resources and supplier partners to develop customer solutions. Maintain accurate customer and opportunity information in the CRM system. Consistently achieve sales and profitability objectives. Qualifications Strong technical background and knowledge of bioprocessing and pharmaceutical manufacturing. Experience with stainless steel/reusable and single-use process equipment and technologies. Demonstrated ability to build strong relationships and influence decisions within a customer organization. Strong communication, presentation, and interpersonal skills. Commercial mindset with the drive, competitiveness, and initiative required to develop and win business. Ability to identify customer needs, ask effective questions, and translate technical knowledge into solutions. Proven ability to work independently, manage priorities, and take ownership of results. Direct sales experience is preferred but not required for candidates with strong industry experience and demonstrated sales potential. Willingness to travel throughout Ontario . This is an excellent opportunity for an experienced bioprocess salesperson—or a technically strong industry professional ready to make the move into sales—to take over a strong territory and customer base with significant opportunity for continued growth. Compensation: The expected base salary range for this position is $80,000–$100,000 CAD. This position is also eligible for additional compensation through a sales commission/incentive plan based on performance. #tricanada Tri-Canada Industries operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications. Why Build a Career with Us? Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies. Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses. Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact. Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.

What you’ll do

Manage, retain, and grow established customer accounts across Ontario while developing new business in biotechnology, pharmaceutical, CDMO, and related life science markets. Sell Tri-Canada’s process equipment and components, build relationships with customer stakeholders, develop account strategies and sales pipelines, coordinate technical solutions, maintain CRM records, and meet sales and profitability objectives.

Requirements

Candidates should have strong knowledge of bioprocessing and pharmaceutical manufacturing, including stainless steel, reusable, and single-use process equipment, along with the ability to build customer relationships and translate technical needs into solutions. Direct sales experience is preferred but not required for candidates with relevant industry experience and sales potential; candidates must be able to work independently and travel throughout Ontario.

Benefits

• Employee Ownership Program
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Matching
• Career Growth Opportunities
• Employee Referral Program
• Paid Time Off
• Paid Holidays
• Parental Leave
• Training and Learning Platform

Listed skills

• Territory Management · Preferred
• Account Management · Preferred
• Sales · Preferred
• Communication · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Sales
• Bioprocessing
• Pharmaceutical Manufacturing
• Customer Relationship Management
• Business Development
• Technical Sales
• Account Strategy
• Sales Pipeline Management
• Customer Needs Analysis
• Negotiation and Influence
• Communication
• Presentation Skills
• CRM Data Management
• Territory Management
• Travel Readiness
• Sales Pipelines
• Influencing Skills
• Industrial Automation
• Influencing Without Authority
• Time Off Management
• Biotechnology
• Bioprocess
• Procurement
• Direct Selling
• Flow Control
• Gaskets
• Interpersonal Communications
• Life Sciences
• Manufacturing Operations
• Mentorship
• Pharmaceuticals
• Presentations
• Valves (Piping)
• Relationship Building
• Vision Insurance

Job areas

• Sales
• Management & Leadership
• Healthcare
• Manufacturing
• Sales Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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