Service Manager

At Flynn, it's not just a job, it's a career Flynn Group of Companies is seeking a Service Manager to join our growing Moncton branch. This is a key leadership role responsible for overseeing service operations throughout New Brunswick and Prince Edward Island, while leading teams based in Moncton and Fredericton. The successful candidate will focus on developing employees, strengthening client relationships, driving business growth, and ensuring operational excellence. We are looking for a people-focused leader who can build strong teams, champion Flynn's culture and processes, and deliver exceptional customer service. What We Offer KPI bonus opportunity Company vehicle & gas card RRSP matching program Flynn University training and development Comprehensive health, dental, vision, and life insurance benefits A Day in the Life Lead and develop office staff and field teams based in Moncton and Fredericton, supporting service operations throughout New Brunswick and Prince Edward Island. Build and maintain strong relationships with customers, vendors, and industry partners while helping drive business growth. Coach, mentor, and support employees while fostering accountability, collaboration, and a high-performing team culture. Review and approve estimates, proposals, pricing, and service quotations while ensuring customer expectations are met. Collaborate with Account Managers and Superintendents to coordinate workload, staffing, project schedules, and customer priorities. Represent Flynn at industry events, trade shows, networking functions, and customer-facing activities. Manage departmental workflow, invoicing, accounts receivable, budgets, profitability, and operational processes utilizing Flynn systems and tools. Support employee development, performance management, engagement, and retention initiatives. Champion Flynn's safety culture, operational procedures, and performance standards across both office and field teams. Travel throughout New Brunswick and Prince Edward Island to support customers, employees, project execution, and business development initiatives. Requirements 3+ years of leadership experience within construction, roofing, facility management, property management, building maintenance, or a related industry. Proven ability to lead, coach, and develop high-performing teams. Strong customer relationship management and business development skills. Excellent communication, organizational, and problem-solving abilities. Experience managing multiple priorities in a fast-paced environment. Construction-related knowledge with experience reviewing estimates, specifications, drawings, or project documentation considered an asset. Proficiency with Microsoft Office Suite; experience with Bluebeam, AutoCAD, or similar construction software is an asset. Valid driver's license. Ability to pass a criminal background check. \n \n $85,000 - $100,000 a year \n Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award-winning success is having the right people on our team. This posting is for an existing vacancy within the organization.

The Service Manager is responsible for overseeing service operations across New Brunswick and Prince Edward Island while leading teams in Moncton and Fredericton. Key duties include driving business growth, managing departmental workflows, and fostering a high-performing team culture.

Candidates must have at least 3 years of leadership experience in construction, roofing, or facility management. Proficiency in Microsoft Office and strong communication skills are required, along with a valid driver's license.

• Kpi bonus opportunity • Company vehicle • Gas card • Rssp matching program • Flynn university training and development • Health insurance • Dental insurance • Vision insurance • Life insurance

• Problem solvingPreferred
• LeadershipPreferred
• CommunicationPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Leadership
• Team management
• Customer relationship management
• Business development
• Operational excellence
• Coaching
• Mentoring
• Budgeting
• Project coordination
• Communication
• Problem-solving
• Construction knowledge
• Estimating
• Microsoft office suite
• Bluebeam
• Autocad
• Project Documentation
• Project Schedules
• Construction Management Software
• Accountability
• Workflow Management
• Project Implementation
• Service Operations
• Valid Driver's License
• AutoCAD
• Accounts Receivable
• Business Development
• Customer Relationship Management
• Construction
• Customer Service
• Training And Development
• Performance Management
• Property Management
• Facility Management
• Invoicing
• Problem Solving
• Key Performance Indicators (KPIs)
• Microsoft Office
• Operational Excellence
• Roofing
• Safety Culture
• Team Leadership
• Waterproofing
• Glazing

• Management & Leadership
• Construction
• Trades
• Customer Service & Support
• Service Manager
• Maintenance Supervisor
• Mechanical Engineering Technicians
• First-Line Supervisors of Mechanics, Installers, and Repairers

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week