Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- College diploma
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Team Lead manages the receiving, pricing, and stocking of merchandise to drive store sales and profits. They act as the leader on duty, handling customer concerns and ensuring the security of the store and staff.
Job details
Position Overview The Team Lead Canada works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers, and drive sales and profits. Assist Team Members with completing the work within the store. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure. Qualifications * 1-3 years of relevant experience * Associates Degree or equivalent preferred * Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment. * Basic computer skills which include the ability to create and save text documents and to create and send emails * Willingness to work a flexible schedule including evening and weekend hours.
What you’ll do
The Team Lead manages the receiving, pricing, and stocking of merchandise to drive store sales and profits. They act as the leader on duty, handling customer concerns and ensuring the security of the store and staff.
Requirements
Candidates should have 1-3 years of relevant experience and preferably an Associate's degree. Physical ability to lift 25-50 pounds and flexibility to work evenings and weekends are required.
Listed skills
- Customer service · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Team Leadership
- Inventory Management
- Pricing
- Merchandising
- Customer Service
- Store Operations
- Basic Computer Skills
- Email Communication
- Document Creation
Job areas
- Retail
- Management & Leadership
- Customer Service & Support
- Logistics
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