Analyste en TI - Exploitation bureautique

Job summary

Analyze end-user computing data and produce reports, KPIs, and dashboards while maintaining accurate IT asset inventories. Support mobile device operations, printing and peripherals, workstation planning, vendor coordination, and the creation of procedures and user guides.

Job details

[FR] FOP Consultants cherche des analystes en TI - exploitation bureautique. 💼 Vos principales responsabilités • Analyser les données bureautiques et produire des rapports, des indicateurs et des tableaux de bord • Gérer et fiabiliser l'inventaire du parc informatique (repérer les écarts, appliquer les correctifs) • Soutenir la mobilité cellulaire : synchronisation Intune, conformité des appareils, migrations SIM/eSIM • Piloter l'impression et les périphériques : files d'impression, suivi dans ServiceNow, liens avec le fournisseur • Planifier l'aménagement des environnements bureautiques • Rédiger la documentation : procédures, guides, outils DMU ✅ Profil recherché • Baccalauréat en TI, en informatique, en administration des affaires ou en ingénierie • Intermédiaire : 3 ans d'expérience en TI, dont au moins un mandat important comme analyste en exploitation bureautique • Expert : 8 ans d'expérience en TI ou en administration, dont au moins deux mandats importants comme analyste en exploitation bureautique • Expérience avec Intune et ServiceNow, un atout • Excellent français, à l'oral comme à l'écrit 📍 Lieu : Québec ou Montréal. Présence sur site selon les besoins du mandat, souvent à temps plein. 📩 Intéressé·e ? Envoyez votre CV à hr@fopconsultants.com ou écrivez-moi en message privé. Vous connaissez quelqu'un qui correspond à ce profil ? Partagez ou identifiez cette personne en commentaire 🙏 #Emploi #Recrutement #TI #Bureautique #Analyste #Québec #Montréal #Intune #ServiceNow #GouvernementDuQuébec [EN] FOP Consultants is looking for IT analysts specialized in end-user computing operations. 💼 What you'll do • Analyze end-user computing data and produce reports, KPIs and dashboards • Manage and maintain the accuracy of the IT asset inventory (find discrepancies, apply fixes) • Support mobile operations: Intune device sync, device compliance, SIM/eSIM migrations • Manage printing and peripherals: print queues, ServiceNow tickets, vendor coordination • Plan workstation and office setups and moves • Write documentation: procedures, user guides, end-user tools ✅ What we're looking for • Bachelor's degree in IT, computer science, business administration or engineering • Intermediate: 3+ years in IT, including at least one major assignment as an end-user computing / office systems analyst • Senior: 8+ years in IT or administration, including at least two major assignments in this role • Experience with Intune and ServiceNow is an asset • Excellent spoken and written French (required, since the work is done in French) 📍 Location: Quebec City or Montreal. On-site presence depends on the assignment and is often full-time. 📩 Interested? Send your resume to hr@fopconsultants.com or message me directly. Know someone who'd be a great fit? Share this post or tag them in the comments 🙏 #Hiring #ITJobs #EndUserComputing #ITAnalyst #QuebecCity #Montreal #Intune #ServiceNow #Bilingual

What you’ll do

Analyze end-user computing data and produce reports, KPIs, and dashboards while maintaining accurate IT asset inventories. Support mobile device operations, printing and peripherals, workstation planning, vendor coordination, and the creation of procedures and user guides.

Requirements

A bachelor's degree in IT, computer science, business administration, or engineering is requested. Intermediate candidates need at least three years of IT experience and one major assignment in end-user computing operations; senior candidates need at least eight years of IT or administration experience and two major assignments, with excellent spoken and written French required.

Listed skills

• Data analysis · Preferred
• Reporting · Preferred
• Inventory Reconciliation · Preferred
• Vendor Coordination · Preferred
• Technical Documentation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• End-User Computing Operations
• Data Analysis
• Reporting
• KPI Development
• Dashboard Creation
• IT Asset Inventory Management
• Inventory Reconciliation
• Microsoft Intune
• Mobile Device Compliance
• SIM/eSIM Migrations
• Print Queue Management
• ServiceNow
• Vendor Coordination
• Workstation Planning
• Technical Documentation
• French Communication

Job areas

• Technology
• Data & Analytics
• Consulting
• Administrative

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