Supervisor AMI System Compliance & Logistics

Job summary

Lead a team responsible for AMI compliance, quality assurance, and logistics activities while ensuring service level commitments are met. Oversee inventory forecasting, procurement, and regulatory compliance programs to support operational effectiveness.

Job details

ABOUT USAt FortisAlberta we invest in our greatest resource – our people. As Alberta’s largest electricity distribution provider, we are positioned for growth. Each day, FortisAlberta employees strive to exceed customer expectations while maintaining a focus on our commitment to safety.APPLICATION DEADLINE: September 23, 2026TITLE: Supervisor AMI System Compliance & Logistics (E26-171) DEPARTMENT: Customer Operations WORK LOCATION/OFFICE: Acheson Service Center STATUS: 01 Full Time - Salaried NUMBER OF HIRES: 1 FortisAlberta is looking for a strategic and analytical leader to join our Customer Operations team as Supervisor, AMI System Compliance & Logistics! This role is responsible for leading a team that supports quality assurance, regulatory compliance, inventory management, and supply chain logistics for FortisAlberta's Advanced Metering Infrastructure (AMI) program. This is an excellent opportunity for a leader who enjoys working with large volumes of data, driving process improvements, managing compliance programs, and ensuring critical infrastructure and inventory are available to support one of Alberta's largest utility programs. Job Description: Lead, coach, and develop a team responsible for AMI compliance, quality assurance, and logistics activities. Establish priorities, assign work, and monitor performance to ensure service level commitments are achieved. Analyze large and complex data sets to identify trends, risks, opportunities, and operational improvements. Oversee inventory forecasting, procurement, supply planning, and inventory controls for AMI meters and network equipment. Manage AMI-related supply chain activities across FortisAlberta and vendor locations. Develop and maintain quality assurance programs and quality management systems supporting AMI operations. Lead internal audits, external regulatory audits, and compliance program activities. Ensure compliance with Measurement Canada requirements, revenue metering standards, and applicable legislation and regulations. Lead investigations into AMI meter failures and quality issues, including root cause analysis and corrective action plans. Monitor vendor contracts, support change management activities, and ensure vendor compliance with contractual requirements. Partner with internal stakeholders, vendors, and industry organizations to support AMI program priorities and continuous improvement initiatives. Manage budgets, reporting, and process improvement projects that enhance operational effectiveness and program performance. Qualifications: Degree or diploma in Business Administration, Supply Chain Management, Electrical, Electronics, Telecommunications, Computer Science, or a related discipline. Minimum 7 years of related experience. Minimum 3 years of leadership experience. Experience working in a regulated environment, preferably within the utility industry, would be considered an asset. Strong experience analyzing large volumes of data and using insights to support operational and business decisions. Experience in quality assurance, compliance, auditing, logistics, inventory management, procurement, or supply chain operations. Proven ability to lead teams, manage competing priorities, and build effective working relationships. Strong communication and stakeholder management skills. Knowledge of AMI systems, revenue metering, quality management systems, Measurement Canada requirements, or ISO standards would be considered an asset. ISO Lead Auditor Certification would be considered an asset. Important: Permanent, full-time role. Monday – Friday schedule. Hybrid role, with opportunity to work 2 days per week from home. Based out of our Acheson office location. Some light travel would be required for the role (~5%). TO APPLY TO THIS POSITION: Please submit your resume via the button below: "Apply" We thank all applicants for their interest, however, only those candidates to be considered for an interview will be contacted. If you receive an error message when applying, please contact the system administrator at: Recruitment@fortisalberta.com

What you’ll do

Lead a team responsible for AMI compliance, quality assurance, and logistics activities while ensuring service level commitments are met. Oversee inventory forecasting, procurement, and regulatory compliance programs to support operational effectiveness.

Requirements

Requires a degree or diploma in a relevant discipline with at least 7 years of related experience and 3 years of leadership experience. Strong analytical skills and knowledge of AMI systems, quality management, or regulatory standards are essential.

Listed skills

• Change Management · Preferred
• Supply chain management · Preferred
• Quality assurance · Preferred
• Regulatory Compliance · Preferred
• Leadership · Preferred
• Data analysis · Preferred
• Root Cause Analysis · Preferred
• Inventory management · Preferred
• Process Improvement · Preferred
• Stakeholder Management · Preferred
• Procurement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Data analysis
• Supply chain management
• Quality assurance
• Regulatory compliance
• Inventory management
• Procurement
• Advanced Metering Infrastructure
• Revenue metering
• Auditing
• Process improvement
• Vendor management
• Change management
• Root cause analysis
• Stakeholder management
• Inventory Forecasting
• Compliance Auditing
• Supply Chain
• Business Decisions
• Vendor Contracts
• Supply Chain Planning
• Logistics
• Quality Management Systems
• Budgeting
• Telecommunications
• Business Administration
• Change Management
• Communication
• Regulatory Compliance
• Computer Science
• Continuous Improvement Process
• Electric Power Distribution
• Electronics
• Networking Hardware
• Inventory Management
• Operations
• Quality Assurance
• Supply Chain Management
• Service Level
• Stakeholder Management
• Utility Software
• Process Improvement
• Investigation
• Root Cause Analysis
• ISO/IEC Standards

Job areas

• Energy
• Logistics
• Management & Leadership
• Data & Analytics
• Engineering
• Compliance Supervisor
• Compliance Manager
• Legal Professionals Not Elsewhere Classified
• Compliance Managers
• Managers, All Other