C&EM Program Manager, Community Engagement

Surrey, BC
Hybrid
Posted Oct 7, 2026
1 position

$97,100–$114,200 / year

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week
Office presence: 3 days per week

Job summary

The Program Manager will oversee the strategic direction and operations of community outreach and education programs while managing complex, multi-million-dollar initiatives. They are responsible for building collaborative relationships with internal teams and external stakeholders to advance provincial climate and energy goals.

Job details

Branch: GasAffiliation: Management & ExemptEmployment Status: Full-Time RegularExpected Hiring Range: $97,100.00 to $114,200.00Short-term Incentive Eligible: YesWorkplace Flexibility: Yes Temp Duration: Posting End Date: Open until filled As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers. We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.Position Overview You're a strategic mastermind who can balance the needs of stakeholders, such as customers, municipalities and regulators, with one hand tied behind your back. That's because you know how to tailor customer-centric programs and can build effective, collaborative relationships that feed into evergreen programs. This may be the perfect opportunity for you as our Conservation and Energy Management department is looking to hire a Program Manager in the Conservation Education & Outreach program area. You will be part of the multi-talented backbone of Conservation and Energy Management that oversees the long-term strategic direction and day-to-day operations of our team. We need you to take a proactive approach in streamlining processes and engaging stakeholders to ensure our programs continue to push the needle on sustainable energy practices. In this role, you will: Oversee our strategic direction and vision for community outreach, education programs and initiatives that support external stakeholders, including marketing, contract and legal matters, risk and safety assessments, program development, and customer satisfaction. Hire, train and create positive working relationships with our program support team. Build collaborative working relationships with the internal teams, such as Climate Action Partners, Community Relations and Major Projects, and key external interest groups, including local governments, Indigenous communities, educational organizations and more. Foster collaboration that advances provincial climate and energy goals. Build partnerships that strengthen FortisBC's reputation and create lasting community impact. Lead and support a passionate team focused on delivering meaningful outcomes for customers and communities. Managing complex, multi-million-dollar programs from concept through implementation and evaluation. Ensuring projects are delivered on time, within budget, and aligned with organizational objectives. What it takes: A bachelor's degree in business, engineering or related discipline from a recognized program, plus a minimum of five (5) years of recent, related experience with demonstrated success. A proven track record of building relationships in complex work environments. Exceptional organizational and project management skillset. An ability to work independently in a fast-paced environment with complex processes. A ‘get it done right’ and ‘can do’ perspective that fosters strengthened relationships through every engagement. Previous experience with delivering and communicating Demand Side Management programs and working in a regulated utility would be an asset. In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs. Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community. To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information. FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles. #LI-Hybrid

What you’ll do

Requirements

Candidates must hold a bachelor's degree in business, engineering, or a related discipline and possess at least five years of recent, relevant experience. A proven track record in relationship building, project management, and working within complex, regulated environments is essential.