Unlocking the capital that fuels small businesses across America.
Boston, Massachusetts
Forward Financing unlocks the capital that fuels small businesses. Since 2012, we've replaced the rigid red tape of traditional lending with proprietary technology and a streamlined application process—often delivering working capital as quickly as same day to small business owners. We measure success by the ripple effect: → $5.7 billion+ in lifetime funding → 100,000+ small businesses funded → Capital provided to businesses in all 50 states Our technology is advanced. Our approach is human. Headquartered in Boston with a world-class team across the U.S., Canada, and the Dominican Republic, we're proud to be recognized as a Great Place to Work and a Built In Boston Best Place to Work—and to hold an A+ BBB rating and thousands of 5-star Trustpilot reviews. Capital for every moment that moves a business forward.
Remote · Alberta, Canada, Ontario, Canada
You will support and maintain the Genesys contact center platform by configuring routing, IVR, and omnichannel workflows. Additionally, you will collaborate with cross-functional stakeholders to translate business requirements into technical designs and troubleshoot platform incidents.
Remote · Ontario, Canada
The Principal Software Engineer will architect the core platform, designing scalable and efficient systems while leading technical direction across multiple teams. They will also mentor engineering staff and champion best practices to ensure architectural integrity and operational excellence.
Remote · Alberta, Canada, Ontario, Canada
The Collections Specialist will manage a portfolio of small business accounts by negotiating sustainable payment plans to resolve outstanding balances. They will document all account statuses in Salesforce and achieve monthly recovery goals through effective communication and legal process knowledge.
Remote · Ontario, Canada
The GRC Analyst will manage third-party risk assessments and support the annual SOC2 audit process. They will also collaborate with internal teams to develop security policies and utilize automation tools to enhance governance and compliance efficiency.
Remote · Alberta, Canada, Ontario, Canada
The Principal Data Scientist will lead the design and deployment of complex machine learning models and define the technical strategy for the company's modeling ecosystem. They will also partner with senior leadership to shape the data science roadmap and mentor team members to foster a culture of rigorous learning.
Remote · Ontario, Canada
The Staff Applied AI Engineer will architect and develop backend systems, APIs, and agents that integrate foundational AI models into the company's technology stack. They will drive test-and-learn experiments and build scalable infrastructure to support AI-powered solutions and business automation.
Remote · Alberta, Canada, Ontario, Canada
The Senior Application Security Engineer will conduct manual penetration tests on core systems and AI-driven applications while building automation to enhance security testing. They will also perform secure code reviews, triage SAST findings, and provide guidance to engineering teams on mitigating security risks.
Remote · Alberta, Canada, Ontario, Canada
You will lead a team of security engineers to defend infrastructure, SaaS, and endpoints while advancing the company's AI security strategy. Additionally, you will act as a senior Incident Commander to drive incident response and conduct enterprise-wide cybersecurity risk assessments.
Remote · Alberta, Canada, Ontario, Canada
You will serve as the primary subject matter expert and administrator for the Genesys contact center platform, managing omnichannel routing and system health. Additionally, you will collaborate with cross-functional teams to design scalable technical solutions and integrate the platform with Salesforce and other third-party tools.
Remote · Alberta, Canada, Ontario, Canada
Lead the end-to-end delivery of advanced statistical and machine learning models for credit risk, pricing, and fraud. Partner with cross-functional teams to integrate these models into applications and mentor team members on technical standards.
Remote · Alberta, Canada, Ontario, Canada
Manage a portfolio of small and medium businesses to identify and secure appropriate financial products. Own the full sales process from approval to closing to meet monthly quotas.
Remote · Ontario, Canada, Alberta, Canada
The Senior Customer Engagement Representative is responsible for re-engaging graduated merchants to secure new funding opportunities through high-volume outreach and strategic follow-up. The role involves managing lead queues in Salesforce, acting as a consultant to business owners, and mentoring junior team members.
