Assistant Store Manager - Watch Station

Job summary

The Assistant Store Manager partners with the Store Manager to lead and inspire the team to deliver exceptional customer experiences. They are responsible for supporting daily operations, executing brand standards, and coaching team members to drive performance.

Job details

Who We Are At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you. Make an Impact Our Assistant Store Managers make an impact by partnering with the Store Manager to lead, develop, and inspire a store team that delivers exceptional customer experiences and drives results. They play a critical role in supporting daily operations, ensuring execution of Fossil’s brand standards, and helping foster an engaging environment where people and performance thrive. Assistant Store Managers act as role models on the sales floor, coaching team members, delivering training, and ensuring that brand initiatives and operational standards are consistently met. They step into leadership responsibilities when the Store Manager is unavailable and help drive a culture of accountability, teamwork, and fun. Who You Are 2–3 years of retail experience, preferably in fashion or accessories. Previous leadership experience preferred (keyholder, supervisor, or similar). Passion for delivering exceptional customer service. Strong communication and interpersonal skills. Ability to motivate, coach, and inspire team members. Detail-oriented with strong organizational skills. Flexible and adaptable in a fast-paced retail environment. Team-first mindset with a genuine interest in helping people succeed. High level of personal integrity and professionalism. Bachelor’s degree preferred but not required. What We Offer Comprehensive benefits supporting health, well-being, and future planning Paid time off and leave programs for life’s important moments Opportunities for growth, learning, and development Employee product discounts At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team. We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. If you need any accommodations during the interview process, just let us know at careers@fossil.com.

What you’ll do

The Assistant Store Manager partners with the Store Manager to lead and inspire the team to deliver exceptional customer experiences. They are responsible for supporting daily operations, executing brand standards, and coaching team members to drive performance.

Requirements

Candidates should have 2–3 years of retail experience, preferably in fashion or accessories, with previous leadership experience. Strong communication, organizational, and motivational skills are required to succeed in this fast-paced environment.

Benefits

• Health benefits • Well-being support • Paid time off • Leave programs • Employee product discounts • Growth and development opportunities

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Training · Preferred
• adaptability · Preferred
• interpersonal skills · Preferred
• Leadership · Preferred
• Communication · Preferred
• Coaching · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail management
• Customer service
• Leadership
• Team development
• Communication
• Coaching
• Training
• Operational standards
• Organizational skills
• Problem solving
• Adaptability
• Interpersonal skills
• Sales floor management
• Accountability
• Professionalism
• Organizational Skills
• Curiosity
• Time Off Management
• Planning
• Motivational Skills
• Customer Service
• Sales
• Innovation
• Interpersonal Communications
• Operations
• Value Creation
• Personal Integrity
• Teamwork
• Detail Oriented

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Assistant Store Manager
• Retail Associate Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers